HT201529: Use a SIM PIN for your iPhone or iPad
Learn about Use a SIM PIN for your iPhone or iPad
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Helpful answers
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Aug 29, 2015 3:10 PM in response to daniarovk29by Carolyn Samit,This is a user to user forum. You are not communicating directly with Apple here.
First, contact your carrier for assistance.
If that doesn't help, make an appointment at a Genius Bar