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Aug 31, 2015 8:09 AM in response to jeanniefromcoalgateby jeremy_v,Hello jeanniefromcoalgate,
Thanks for contributing to the Apple Support Communities.
It looks like you're trying to download a free app from the App Store but you're being asked to verify your iTunes Store payment information.
There may be a few different reasons why you are unable to download a free app from the App Store without a form of payment on file. You can use the steps in Change or remove your Apple ID payment information in the iTunes Store to check and see if None is an option for payment method. If it is, select None and try to download the app again.
If None is not an option, please review Why can’t I select None when I edit my Apple ID payment information? - Apple Support for information on the different circumstances that could cause this.
Best Regards.
