Q: Hi can anyone help? Word 2011 version 14.5.4

If word is opening, then you Mac is functioning.  You would want to run this by Microsoft Support at https://support.microsoft.com/en-us or 1-800-642-7676.  Good luck!

Ask on the Microsoft Mac forums as it's their software you're having trouble with.  These forums provide support for apple products:

http://answers.microsoft.com/en-us/mac?auth=1

From my own experience,  the MS Office 2011 may have become corrupted. 

By reinstalling Office 2011 you might be able to address these problems.

The current version of Office 2011 is 14.5.4

First - find your Office 2011 install disc with the product key # - and only then remove Office according to MS instructions

http://support.microsoft.com/kb/2398768

Or go here to DianefromOregon's site for help removing Office 2011:

http://www.officeformachelp.com/2012/12/office-for-mac-2011-remove-office/

then Reinstall from DVD

then enter your Product #

After successfully reinstalling Office 2011,  update your Office product by going to the Help menu within Word or Excel or PowerPoint and select Update.

How to locate product keys

http://support.microsoft.com/kb/2279109

or here on locating product keys

http://office.about.com/od/MicrosoftOfficeMac/a/Best-3-Ways-To-Find-Microsoft-Of fice-For-Mac-Key-Codes.htm

Or

http://try.officeformac.com/store?Action=ContentTheme&Locale=en_US&SiteID=msmacu s&pbPage=CSTable&resid=VSGpKAoydBAAAINBCDQAAABU&rests=1428269373647

This note is updated as of September 1, 2015