hello guys. im having trouble with the activation lock because every time i log in my account it says "email@yahoo.com" cannot be used to unlock this iPhone. and my account is not linked to find my iphone so im stuck in the activation lock. i dont know what to do. i really need your help guys. i only have one account.
IMEI: 01 343100 402129 3
ICCID: 8963 0314 1612 7131 3420
iPhone5 iOS 8.4.1
iPhone 5, iOS 8.4.1
If you're the device's original owner, take the device and its original purchase receipt to a physical Apple Store.
If not, but you're able to contact the person who set the lock, send themthis linkand tell them to follow its instructions.
If neither of the above applies, you can't activate the device but may be able to get it refunded. Apple won't remove the lock for anyone other than the original owner(assuming they're alive.)
(132558)
i logged in my account in icloud and my account is not linked in Find my iPhone. i didnt forgot my apple id. the account i am using is the one being used for the activation lock
Neil's advice of taking the receipt and phone to an Apple store is best. What you are experiencing shouldn't happen. Once activation lock thinks the right ID one thing and you don't know what that is, there is nothing that can be done with that iPhone.
ok. thank you guys for answering my questions.
Activation lock problem
