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Macbook Air Webcam not working on all Apps

Hello,


My Macbook air webcam suddenly stopped working yesterday. I download My Mediasite for video editing through the school University of Wisonconsin La Crosse. Anyway the green light was lit up and working for the application when I first downloaded it and did a test run. Then I created a powerpoint to use for an intro presentation and accessed iPhoto and iPhotoBooth. After I created the PowerPoint my webcam stopped working. Not just in the app, but also for photobooth, facetime, and chatroulette.


Thought it may have been my software so I updated the latest OS, Yosemite 10.10.5. However, the problem persists.


Any help is greatly appreciated!


Thank you

MacBook Air, OS X Yosemite (10.10.5), Camera busted

Posted on Aug 29, 2015 6:36 PM

Reply
1 reply

Aug 30, 2015 11:28 AM in response to kddwyer17

(1) If the problem is with your Mac, one of these will fix your camera problem:


(a) If restarting your Mac doesn't fix the problem,


(b) use Apple's http://support.apple.com/kb/HT2090.


(BTW - The Troubleshooting article calls the camera an "iSight". However, after the article was published, Apple has changed the built-in camera's name on newer Macs from "iSight" to "FaceTime" and then to "FaceTime HD." Regardless of the name of your built-in camera, the same info and troubleshooting applies.)


Be sure to test more than one Apple app (Photo Booth, FaceTime, iMovie, QuickTime Player, etc.) in more than one user account. Do NOT use the "Guest" account for this test. If you do not have more than one user account for the testing, create a new one now. If you need help, how to do it is explained in http://support.apple.com/en-us/HT201754.


A "Standard" user account is all you need for testing. Don't bother testing third-party apps until you have your camera working with Apple apps.


(c) If your cam won't work properly even with Apple apps, use OS X Recovery to completely reinstall your Mac OS.


(d) If none of the above suggestions resolve your trouble, contact Apple or an Apple-Authorized Service Provider to have your Mac professionally serviced.

Be sure to backup your Mac and deauthorize iTunes before tendering it for service.


(2) You might want to check the support pages for all your non-Apple software apps to see if there are known issues with your Mac and the OS you are using.


Otherwise, the only way I know to determine whether the trouble is caused by some kind of conflict arising from some of your non-Apple software is to uninstall all of it and then see if your cam works again. If so, reinstall the necessary items one at a time, testing your camera again before the next addition. That will let you determine if one of your third party apps is causing your problem.



Message was edited by: EZ Jim


Mac OSX 10.10.5

Macbook Air Webcam not working on all Apps

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