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Q: Macbook Pro Retina 2015 SLOW internet

I got a new Macbook Pro Retina 2015 15in and my internet is really slow.  It takes about 60 seconds to connect to wifi and even when connected to an ethernet cable it is really slow - any suggestions?

MacBook, Mac OS X (10.5.8)

Posted on Aug 29, 2015 9:01 PM

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Q: Macbook Pro Retina 2015 SLOW internet

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  • by dominic23,

    dominic23 dominic23 Aug 30, 2015 1:22 AM in response to jkneesue
    Level 8 (41,517 points)
    Mac OS X
    Aug 30, 2015 1:22 AM in response to jkneesue

    1. Power off the router. Unplug it from the wall. Wait a while.

        Plug it back to the wall. Power the router on. Wait until all the lights are lit properly. It will take a while.

        Restart the computer.

     

        Start up in Safe Mode.

        https://support.apple.com/kb/PH18760?locale=en_US

     

    2. Deselect Proxies if selected.

     

        System Preference > Network > Advanced  > Proxies Tab

        Under "Select Protocol", uncheck any box if selected.

        Click "OK" then  "Apply”.

     

    3. A new Mac comes with 90 days of free tech support from AppleCare.

        AppleCare: 1-800-275-2273