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I can't sync my iPad to my I Mac

I have an IPad 2 and I Mac but keep getting a message

" The IPad cannot be synced, an internal device error occurred "

What do I do??

Posted on Aug 30, 2015 5:28 AM

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Posted on Aug 30, 2015 5:33 AM

The first thing that I would try is force restart the iPad, quit iTunes, reboot the Mac.


Eject the iPad from your Mac, then force restart the iPad, To force restart the iPad hold down on the sleep and home button at the same time for about 10-20 seconds until the Apple logo appears on the screen,


Quit iTunes, reboot the Mac and then try again.

3 replies
Question marked as Best reply

Aug 30, 2015 5:33 AM in response to jeanfromcardiff

The first thing that I would try is force restart the iPad, quit iTunes, reboot the Mac.


Eject the iPad from your Mac, then force restart the iPad, To force restart the iPad hold down on the sleep and home button at the same time for about 10-20 seconds until the Apple logo appears on the screen,


Quit iTunes, reboot the Mac and then try again.

I can't sync my iPad to my I Mac

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