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How do I re-install 10.10.5, was working, now I can no longer print, printer and scanner preference does not work at all

How do I re-install 10.10.5, was working, now I can no longer print, printer and scanner preference does not work at all


mid 2010 27" iMac i7 quad core ,4GB ram, 3TB hard drive. AirPrint connected Epson WP-4020 printer works on two other older computers

iMac, OS X Yosemite (10.10.5), mid 2010 27" iMac i7 quad core

Posted on Aug 29, 2015 9:12 PM

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2 replies

Aug 30, 2015 1:56 AM in response to PFRueckert

Before re-installing the OS, have you tried 'Resetting the Printing System'? It sometimes fixes odd printing problems. The process will delete ALL printers currently listed in the Printers & Scanners prefs and they will need to be added again:

Mac OS X: How to reset the printing system - Apple Support

(the instructions for OS X Lion are also valid for Yosemite)

How do I re-install 10.10.5, was working, now I can no longer print, printer and scanner preference does not work at all

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