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I put I watch to magnetic charge for 6 hours but it doesn't charge

I put I watch to magnetic charge for 6 hours but it doesn't charge

Apple Watch

Posted on Aug 30, 2015 3:04 AM

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Question marked as Top-ranking reply

Posted on Aug 30, 2015 3:21 AM

When you first start charging your watch, you will see a green lightning bolt within a progress circle, with xx% charged shown below. After a few seconds, the screen will sleep. If you touch the screen after that, you will see a small green lightning bolt at the top of your watch face, which indicates that charging remains in progress.


When charging, ensure that:


  • All plastic wrapping has been removed from both ends and both sides of the charging cable.
  • There is no debris on the back of your Apple Watch, the adapter or the magnet.
  • The charging head is directly aligned with the back of the watch and is touching it fully (some third party stands / charging stations may hinder this).
  • You are using only the genuine Apple Magnetic Charging Cable.
  • When plugging into mains power:
    • You are using a genuine Apple USB Power Adapter.
    • Besides the adapter that is supplied with the watch, the cable can also be used with a 5W (iPhone) or 12W (iPad) Apple USB Power Adapter.
  • When charging via USB, ensure that:
    • You use a USB 2.0 or 3.0 port.
    • The computer remains on and awake.
    • The cable is plugged directly into the computer (not into, for example, an external keyboard).
  • If your Apple Watch is out of battery power, you may need to wait for a few minutes before the green lightning bolt appears (confirming that charging has started).


Check battery power and charge your Apple Watch - Apple Support


If you have been charging in accordance with these steps, but are still having problems, contact Apple Support as you may have a faulty adapter, charging cable or watch:


https://www.apple.com/support/watch/contact/

1 reply
Question marked as Top-ranking reply

Aug 30, 2015 3:21 AM in response to ahsahe

When you first start charging your watch, you will see a green lightning bolt within a progress circle, with xx% charged shown below. After a few seconds, the screen will sleep. If you touch the screen after that, you will see a small green lightning bolt at the top of your watch face, which indicates that charging remains in progress.


When charging, ensure that:


  • All plastic wrapping has been removed from both ends and both sides of the charging cable.
  • There is no debris on the back of your Apple Watch, the adapter or the magnet.
  • The charging head is directly aligned with the back of the watch and is touching it fully (some third party stands / charging stations may hinder this).
  • You are using only the genuine Apple Magnetic Charging Cable.
  • When plugging into mains power:
    • You are using a genuine Apple USB Power Adapter.
    • Besides the adapter that is supplied with the watch, the cable can also be used with a 5W (iPhone) or 12W (iPad) Apple USB Power Adapter.
  • When charging via USB, ensure that:
    • You use a USB 2.0 or 3.0 port.
    • The computer remains on and awake.
    • The cable is plugged directly into the computer (not into, for example, an external keyboard).
  • If your Apple Watch is out of battery power, you may need to wait for a few minutes before the green lightning bolt appears (confirming that charging has started).


Check battery power and charge your Apple Watch - Apple Support


If you have been charging in accordance with these steps, but are still having problems, contact Apple Support as you may have a faulty adapter, charging cable or watch:


https://www.apple.com/support/watch/contact/

I put I watch to magnetic charge for 6 hours but it doesn't charge

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