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I can't install itunes as it is incompatible with Windows 10 - any advice?

I recently upgraded to Windows 10 on my PC and an error occurred with flickering screen. Windows 10 wiped my computer and all the applications. When I tried to re-install iTunes (working prior to PC being wiped) but it's not working?


I have tried running the installation as an administrator and tried different versions of iTunes but to no avail.


Is this an issue that others are experiencing? I really need my iTunes back!

Other OS, Windows 10

Posted on Aug 30, 2015 4:41 AM

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Posted on Sep 5, 2015 4:19 AM

I am having the same problem. Grrr!

2 replies

Sep 5, 2015 6:36 AM in response to mecksimay

For general advice see Troubleshooting issues with iTunes for Windows updates.


The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach.


Review the other boxes and the list of support documents further down the page in case one of them applies.


The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.




Your library and device backups should be unaffected by these steps but there are links to backup and recovery advice should it be needed.




If the issue persists and you have a 64-bit system try the for older video cards version which is a 64-bit installer for mostly 32-bit code, similar to all 64-bit versions of iTunes up to 12.1.



If you've tried the above then see the method in Install missing components. What component fails to install, and what error message does it give? See this post for steps to produce detailed logs of the installation which may reveal why iTunes won't install.



tt2

I can't install itunes as it is incompatible with Windows 10 - any advice?

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