macbook keeps crashing
This is my 2nd Macbook & I really didn't want to get another Macbook because the 1st one started crashing & Kernel problems since week 2. I got the 2nd one because I have no choice, all of my photos, music are with apple so forced to get another apple when I've had 4 yrs of nightmare with my 1st Macbook. 1st one began crashing after 2 wks of purchase. This one within 1 week of purchase from Apple programs started crashing, windows closed down by itself, photos, itune, safari, MS Word.... & everything very slow, just like my last Mac. Called, walked-in to Genius Bars & was told the old Macbook has too little memory/drive. So this Macbook Pro has a huge upgrade & still the same. Called Apple support 4x already & did everything they said. Not working. They can't even tell me why. I'm in Indonesia now & the Apple store technician here said I'm the 2nd customer who has the same problems with brand new Macbook. They said it's likely hardware problem. I don't know what to do. I'm sick & tired of always waiting for the page to load or even freezing as I'm typing. My old Acer laptop from 2005 is actually faster than this 2015 piece of crap.
Apple has no solution. Can anyone help?
MacBook Pro (13-inch Mid 2012), OS X Yosemite (10.10.4)