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My daughter and her friend moved across the country. Between them they had 3 MacBooks. 1 Macbook and 2 macbook pros. It turns out that none of the MacBooks work properly after arriving. From not starting, to hanging up with nothing but the spinning circle after only 5 minutes.
I know going through the scanner is not suppose to harm a laptop, but this is suspicious.
Any thoughts? Thanks in advance
MacBook Pro
If they were in the cargo hold of the plane, then you will have to wait until they warm up. The temperatures at high altitudes are well below zero.
Ciao.
Going through the scanner did not harm the computers. Millions of computers go through airport scanners every day without problem. Were the computers in checked baggage or in carry on? Checked baggage is not handled with care. They throw around and/or drop those bags. It is always best to put computers in carry on luggage.
No, they were carry on.
Carry on and in two separate bags. It's baffling to me. I have traveled many times with a laptop and never had a problem. I've searched everywhere and can't figure out how three laptops are all not working at the same time after a flight.
Take them to an authorized service center for evaluation. I suspect they got dropped or damaged some other way.
You mean all three would be dropped during the scanning process?
They could have been dropped any time between start location and destination.
I just asked my daughter. Each computer was put in a separate bin to go through the scanner. That would mean that they would have to drop three bins. I just don't get it. Is there any kind of special scanner with a magnet that they would have put the laptops through (bombs and such). It's crazy because the girls are two college girls- and in no way appear to be terrorists.
You are hung up on the scanner causing the problems. The scanners do not cause problems. If they did, millions of business people would not be able to bring their computers with them on business travel. Take the computers to an authorized service center as I said above and stop trying to guess what happened. Maybe the girls spilled water on them. You and I have no idea what happened.
I will Bob. And thank you for your answers. She bought her own computer and will buy the next so she has no reason to lie to me.
Will keep you updated after the consultation.
Sabrinatracy wrote:
My daughter and her friend moved across the country. Between them they had 3 MacBooks. 1 Macbook and 2 macbook pros. It turns out that none of the MacBooks work properly after arriving. From not starting, to hanging up with nothing but the spinning circle after only 5 minutes.
I know going through the scanner is not suppose to harm a laptop, but this is suspicious.
Any thoughts? Thanks in advance
Guess they did not use them on the plane -- so how were they secured in carry on --bubble wrap - cloths used to secure them? if they had room to play they could have smashed against each other or the side of the carry on-and in the overhead or under the seat.
I do remember hearing at one time some of the planes electronics could ruin a computer tape or disc if stored too close to those electronics.
No, did not use them on the plane. Slept the whole time (5 am flight). They were in the padded laptop containers and in back packs. So basically, other than going through security, they were under the seat (over the wing area of the plane). Hoping to get the great mystery solved soon.
3 MacBooks will not work after flight
