Where can I get help for my macbook air browser problems?
Where can I get help for my macbook air since I am having trouble with all the pop ups thats distracting me everytime I use my browser? I think my mac is infected.
MacBook Air
Where can I get help for my macbook air since I am having trouble with all the pop ups thats distracting me everytime I use my browser? I think my mac is infected.
MacBook Air
Adware is installed without your knowledge, removing it will help.
1. Use free Malwarebytes Anti-Malware for Mac/ AdwareMedic to remove adware
http://www.adwaremedic.com/index.php
Download, install , open, and run it by clicking “Scan for Adware” button to remove adware.
Once done, quit Malwarebytes Anti-Malware.
or
Remove the adware manually by following the “HowTo” from Apple.
http://support.apple.com/en-us/HT203987
2. Safari > Preferences > Extensions
Turn all extensions off and relaunch Safari. Test.
Turn those on one by one and test.
3. Safari > Preferences > Search > Search Engine :
Select your preferred search engine.
Note: Malwarebytes Anti-Malware for Mac/ AdwareMedic is recommended by Apple support.
Adware is installed without your knowledge, removing it will help.
1. Use free Malwarebytes Anti-Malware for Mac/ AdwareMedic to remove adware
http://www.adwaremedic.com/index.php
Download, install , open, and run it by clicking “Scan for Adware” button to remove adware.
Once done, quit Malwarebytes Anti-Malware.
or
Remove the adware manually by following the “HowTo” from Apple.
http://support.apple.com/en-us/HT203987
2. Safari > Preferences > Extensions
Turn all extensions off and relaunch Safari. Test.
Turn those on one by one and test.
3. Safari > Preferences > Search > Search Engine :
Select your preferred search engine.
Note: Malwarebytes Anti-Malware for Mac/ AdwareMedic is recommended by Apple support.
There are available certain browser extensions an add-ons (i.e. adblock) that place limits on what a website can perform in the way of pop-ups and page re-directs. Details for Safari are here; https://extensions.apple.com/
You must understand that using some of these add-ons have unintended consequences inasmuch as they might prevent a re-direct that is important for you to take advantage of the substance of some sites. Some add-ons have a measure of configuration that permit you to allow specific named sites to be ignored by the add-on.
Other browsers like Firefox have similar capabilities, and more robust add-ons & extensions to tailor the redirect-free and ad-free experience.
AdwareMedic,
Adblock does not really help here.
You may have installed ad-injection malware ("adware").
Some of the most common types of adware can be removed by following Apple's instructions. If those instructions don't work for you, or if you have trouble following them, see below.
This easy procedure will detect any kind of adware that I know of. Deactivating it is a separate, and even easier, procedure that doesn't involve downloading anything.
Some legitimate software is ad-supported and may display ads in its own windows or in a web browser while it's running. That's not malware and it may not show up. Also, some websites carry intrusive popup ads that may be mistaken for adware.
If none of your web browsers is working well enough to carry out these instructions, restart the computer in safe mode. That will disable the malware temporarily.
Step 1
Please triple-click the line below on this page to select it, then copy the text to the Clipboard by pressing the key combination command-C:
~/Library/LaunchAgents
In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. Press return. Either a folder named "LaunchAgents" will open, or you'll get a notice that the folder can't be found. If the folder isn't found, go to the next step.
If the folder does open, press the key combination command-2 to select list view, if it's not already selected. Please don't skip this step.
There should be a column in the Finder window headed Date Modified. Click that heading twice to sort the contents by date with the newest at the top. If necessary, enlarge the window so that all of the contents are showing.
Follow the instructions in this support article under the heading "Take a screenshot of a window." An image file with a name beginning in "Screen Shot" should be saved to the Desktop. Open the screenshot and make sure it's readable. If not, capture a smaller part of the screen showing only what needs to be shown.
Start a reply to this message. Drag the image file into the editing window to upload it. You can also include text in the reply.
Leave the folder open for now.
Step 2
Do as in Step 1 with this line:
/Library/LaunchAgents
The folder that may open will have the same name, but is not the same, as the one in Step 1. As in that step, the folder may not exist.
Step 3
Repeat with this line:
/Library/LaunchDaemons
This time the folder will be named "LaunchDaemons."
Step 4
Open the Safari preferences window and select the Extensions tab. If any extensions are listed, post a screenshot. If there are no extensions, or if you can't launch Safari, skip this step.
Step 5
If you use the Firefox or Chrome browser, open its extension list and do as in Step 4.
Thanks! But should I just keep the adwaremedic app?
AdwareMedic: you can keep it or download it again when you need it:
It does not protect you, but you need it to remove adware when you need it for that.
It is upto you as LexSchellings wrote.
You can keep it or download it again if necessary.
Where can I get help for my macbook air browser problems?