Photos for OS X and Apple TV 2.

Question

Level 2

223 points

Photos for OS X and Apple TV 2.

Hello. I'm using OS X 10.10.5 with Apple Photos 1.0.1 . I have an Apple TV 2nd edition. After upgrading to Apple Photos, I updated the location in iTunes (version 12.2.2.25) by going to

File > Home Sharing > Choose photos to share with Apple TV > and changed the dropdown to Apple Photos.

Now, when I go onto the 'Computers' menu of my Apple TV and select Photos out of the list, it is constantly stuck on 'Loading (My Name)'s Library'

I appreciate that my Apple TV is 1 version out of date, but I really would like to continue using it instead of purchasing a new one!

Any advice very much appreciated.

Mac mini, OS X Yosemite (10.10.1), 8GB RAM, 2.5GHz, 500GB

Posted on Aug 30, 2015 12:46 PM

Reply

Answer 1

vazandrew

Level 8

40,348 points

Aug 30, 2015 4:08 PM in response to ASCarlisle

Toggle off/on home sharing on both devices, reboot.

If on wifi try ethernet

Reply

Answer 2

ASCarlisle Author

Level 2

223 points

Aug 31, 2015 4:10 AM in response to vazandrew

I've done that, and now 'photos' has disappeared altogether out of the menu which shows when selecting 'Computers'.

Reply

Answer 3

vazandrew

Level 8

40,348 points

Aug 31, 2015 4:15 AM in response to ASCarlisle

Then you may need to do iit again.

Reply

Answer 4

ASCarlisle Author

Level 2

223 points

Aug 31, 2015 4:21 AM in response to vazandrew

I've toggled Home Sharing on my Mac and the ATV2 twice, as well as rebooting both devices. I still can't even see 'photos' in the menu on my screen. All I get is Music, Movies, TV Shows, Podcasts (which all work fine!)

Reply

Answer 5

Aug 31, 2015 4:45 AM in response to ASCarlisle

You might also try selecting a slightly different selection to sync in iTunes home sharing settings and then hitting 'Apply'.

Reply

Answer 6

ASCarlisle Author

Level 2

223 points

Aug 31, 2015 5:05 AM in response to ASCarlisle

After spending 10 minutes on the phone with Apple Care, I have the solution! Publishing it here for anyone who has the same issue...

Before starting, ensure you are using the latest version of OS X, Apple Photos and iTunes.

If your Apple TV second gen won't show photos from Apple Photos

In iTunes on your Mac, go to File > Home Sharing > Turn off Home Sharing
Shut down your Mac
Turn off Home Sharing on your Apple TV. (Use Home Sharing to share iTunes content with other devices on your home network - Apple Support)
Unplug Apple TV
Power cycle (reboot) your internet router.
Reboot the Mac - Press the power button and then immediately hold down cmd+option+p+r. You will know if you have succeeded when you hear the startup chime a second time. This is known as resetting the NVRAM and its purpose is to clear caches and temporary files (correct me if I'm wrong). How to Reset NVRAM on your Mac - Apple Support
When your desktop loads on the Mac, open iTunes
Go to File > Home Sharing > Turn on Home Sharing > Login
Plug the Apple TV back in
When it loads, turn Home Sharing on again (instructions link in step 3).
All being well, you should now be able to get to Photos from your Apple TV.

Thank you to 'vazandrew' and 'Winston Churchill' who helped me get this far

Reply