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Ipad restore problems

I need to restart ipad but it asks me to log in with an account that doesnt exist anymore and I dont know the password anymore. How can I overwrite this and be able to restore it?

iPad 2, iOS 8.4.1

Posted on Aug 30, 2015 10:59 AM

Reply
1 reply

Aug 31, 2015 11:30 AM in response to caimiko86

Hi caimiko86,


If I understand correctly you have restored your iPad and you are being prompted to enter the Apple ID password for a previous account. If you do not remember the password for that account then you will need to reset the password for that account:


If you forgot your Apple ID password


Can you clarify what you mean by "an account that doesnt exist anymore"? Thank you for using Apple Support Communities.

Ipad restore problems

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