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built in camera not working after Yosemite software update

Since on of the last software updates of Yosemite my built in camera is no longer recognized. I really only used it for Facetime. I have a Macbook Pro 15 that I bought new from Apple in 2009. I am running the most recent version of OS X Yosemite.

MacBook Pro, Mac OS X (10.6.8)

Posted on Aug 30, 2015 12:10 PM

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1 reply

Sep 1, 2015 10:24 AM in response to TimM44

TimM44 wrote:... I am running the most recent version of OS X Yosemite. ... MacBook Pro, Mac OS X (10.6.8)


You can correct your OS X (10.6.8) info when you are logged into discussions by clicking here to reset the Operating System Choices Bar in your Product page.



TimM44 wrote: Since ... the last software updates of Yosemite my built in camera is no longer recognized....


One of these will fix your problem:


(1) If restarting your Mac doesn't fix the problem,


(2) use Apple's http://support.apple.com/kb/HT2090.


(BTW - The Troubleshooting article calls the camera an "iSight". However, after the article was published, Apple has changed the built-in camera's name on newer Macs from "iSight" to "FaceTime" and then to "FaceTime HD." Regardless of the name of your built-in camera, the same info and troubleshooting applies.)


Be sure to test more than one Apple app (Photo Booth, FaceTime, iMovie, QuickTime Player, etc.) in more than one user account. Do NOT use the "Guest" account for this test. If you do not have more than one user account for the testing, create a new one now. If you need help, how to do it is explained in http://support.apple.com/en-us/HT201754.


A "Standard" user account is all you need for testing.


(3) If your cam won't work properly even with Apple apps, use OS X Recovery to completely reinstall your Mac OS. Don't bother testing Skype or other third-party apps until you have your camera working with Apple apps.


(4) If none of the above suggestions resolve your trouble, contact Apple or an Apple-Authorized Service Provider to have your Mac professionally serviced. Be sure to backup your Mac and deauthorize iTunes before tendering it for service.



Message was edited by: EZ Jim


Mac OSX 10.10.5

built in camera not working after Yosemite software update

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