Q: Updating free apps

Since when does it cost money to update free apps? I've noticed a number of small charges on my bank statement from the apple store for what I can only think is updating apps? I've also had problems updating if I have no funds in my account which my purchase payment is linked to?

iPad mini Wi-Fi

Posted on Aug 30, 2015 4:04 PM

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Q: Updating free apps

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by Niel,

Niel Aug 30, 2015 4:06 PM in response to cass_bandit6
Level 10 (313,156 points)

Mac OS X

Aug 30, 2015 4:06 PM in response to cass_bandit6

1. Never.
2. Check your iTunes Store purchase history and subscriptions, and if desired, click here and fill out the form.
3. That's a result of running up a debt to the iTunes Store.

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by ChrisJ4203,

ChrisJ4203 Aug 30, 2015 4:07 PM in response to cass_bandit6
Level 9 (58,633 points)

iPhone

Aug 30, 2015 4:07 PM in response to cass_bandit6

You can check this support document about hold charges with a credit card iTunes Store charges on credit and debit card statements - Apple Support but they will generally be refunding within a couple of days. iTunes uses that to verify that your account is valid. If you have a credit card connected to your account, if it does not have funds, then you cannot complete the transaction. That is another way they verify a good card and account.
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by Demo,

Demo Aug 30, 2015 4:12 PM in response to cass_bandit6
Level 10 (95,629 points)

iPad

Aug 30, 2015 4:12 PM in response to cass_bandit6

Upgrading a free version of an app to the paid version, obviously has charges associated with it, but as stated, updates to apps never have a charge.
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Q: Updating free apps

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by Niel,

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by Demo,

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