Coloradogirl2015

Q: iPhoto book not uploading to the store. Quits after assembling

I have checked all the forms and still at a loss on why my book in not uploading.

 

- Disabled the firewall

- Check for updated software

- Made sure address was correct when ordering

- Made sure System preferences: Apple Remote was unchecked.

 

I have ordered many book from this computer. Help!

iMac, Mac OS X (10.7.5)

Posted on Aug 30, 2015 3:42 PM

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Q: iPhoto book not uploading to the store. Quits after assembling

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  • by Terence Devlin,

    Terence Devlin Terence Devlin Aug 31, 2015 2:34 PM in response to aju200
    Level 10 (139,532 points)
    iLife
    Aug 31, 2015 2:34 PM in response to aju200
    Come on Apple

     

    Wasting your breath saying that here... If you want to tell Apple you need to contact Apple.

  • by Coloradogirl2015,

    Coloradogirl2015 Coloradogirl2015 Sep 2, 2015 9:06 AM in response to Coloradogirl2015
    Level 1 (0 points)
    Sep 2, 2015 9:06 AM in response to Coloradogirl2015

    UPDATE: I upgraded to Yosemite. ( of course after burning 15,000 pics over 3 years to CD's)   I was able to order my book. It did port over, however, some of the layout was messed up, but it took just a few minutes to fix and I will have my book by Sept 11th. Thank you all for your help. I tried doing everything before my last option. This is the only fix at the moment.

  • by Kathmid,

    Kathmid Kathmid Sep 4, 2015 8:36 AM in response to bobinayoung
    Level 1 (0 points)
    Sep 4, 2015 8:36 AM in response to bobinayoung

    To all having this problem: I spent hours on the phone with an Apple tech (and his little red arrow). The problem is definitely on Apple's end. Updating to Yosemite (which will change you over from iPhoto to Photos) AND updating to the latest version of iPhoto allowed me to get an order through via iPhoto. However, some of my book projects have random photos missing, and I had to hunt them down and replace them into the book(s) before ordering (be sure to do a preview before ordering). Apple support is helpful (with voice contact—via email, not so much), but there is definitely a problem, it's definitely theirs, and they haven't fixed it yet!

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