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my iPad screeen went black but it is still on. what did I do and how can I correct it?

My iPad Air screen went black. I don't know what I did, but the iPad is still on but I can't use it since I can't see anything What should I do to correct the problem?

iPad Air, iOS 8.1.2

Posted on Aug 30, 2015 4:14 PM

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2 replies

Aug 30, 2015 4:17 PM in response to scaldes

Have you tried any troubleshooting?


1. Restart: Press On/Off button until the Slide to Power Off slider appears, select Slide to Power Off and, after It shuts down, press the On/Off button until the Apple logo appears.


2. Reset: Press the Home and On/Off buttons at the same time and hold them until the Apple logo appears (about 10-15 seconds).


3. Restore: Connect your iPhone to iTunes on your computer, backup, and then select Restore to Factory

my iPad screeen went black but it is still on. what did I do and how can I correct it?

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