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Why is some music grayed out and unplayable?

Why is some music in itunes grayed out and unplayable?

iPhone 6, iOS 8.4.1

Posted on Aug 30, 2015 4:39 PM

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1 reply

Aug 30, 2015 4:44 PM in response to dawny4526

There are numerous reasons. If the music in question is cloud based and your machine is not connected to the Internet. If the music was purchased or downloaded under a different Apple ID. If the actual music file was deleted manually but is still in iTunes Library database. If the music is an unsupported format. The list goes on.


We’ll need more particulars if we are to provide any help.

Why is some music grayed out and unplayable?

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