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upgaded win7 to 8.1 itunes won't work and won't upgrade

upgraded win7 to 8.1,itunes won't run, upgrades would work

iPhone 5s, iOS 8.4.1

Posted on Aug 30, 2015 8:02 PM

Reply
1 reply

Sep 1, 2015 6:17 AM in response to r gfromapple valley

Hi R.G.,


From your post I see that after updating your Windows PC to Windows 8.1 iTunes is no longer launching. To start with troubleshooting this issue please remove all iTunes components in the order that is given in the link below, and then reinstall iTunes.


Remove and reinstall iTunes and related software components for Windows Vista, Windows 7, or Windows 8 - Apple Support


Cheers.

upgaded win7 to 8.1 itunes won't work and won't upgrade

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