Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

what if your account gets deactivated

I recently bought a iPod but the previous owner never used her Apple account because she forgot her password and security questions and answers and well i never knew that until i reset the iPod and i had it for about 2 months and i don't know how to reset the iPod back to when it was store bought settings

iPod touch

Posted on Aug 30, 2015 7:54 PM

Reply
Question marked as Best reply

Posted on Aug 30, 2015 7:57 PM

You can't

She is going to have to call Apple and get it reset and then release it for you.

If she refuses to do that then give it back to her and ask for your money back because she has just scammed you.

4 replies

what if your account gets deactivated

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.