iphone5 is opening apps, contacts en menu items without me touching the device. Could it ne hacked or have a virus and how to reset en remove the stuff?
iPhone 5, iOS 8.4.1
Hello erinnyela,
Thanks for using Apple Support Communities.
From your post I understand that your iPhone's screen is intermittently not responding and appears to be tapping automatically. To help troubleshoot this issue please follow the steps below.
Make sure your hands are clean and dry, then try these steps:
- If you have a case or screen protector on your device, try removing it.
- Clean the screen with a soft, slightly damp, lint-free cloth.
- Unplug your device.
- Restart your device. If you can't restart, force your device to restart.
If your touchscreen still doesn't respond like it should, contact Apple Support or take your device to an Apple Retail Store or Apple Authorized Service Provider.
If the screen on your iPhone, iPad, or iPod touch doesn't respond to touch - Apple Support
Take care.
my iphone is opening apps and shows activity without me touching the device? Hacked/Virus?
