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Panic Report - Macbook Pro suddenly restarts

Hi there,


It started a few days ago. My macbook pro suddenly restarts and gives me a Panic Report.

I'm not sure what happened or why this is happening. The only new thing that I installed a few days prior was Avid 8.2 (Trial Mode) which runs fine. Nothing else changed. But I don't find Avid anywhere in this Panic report so not sure if it's not something else...


here it is:

Anyone can help?




Anonymous UUID: 1FDBEDDA-9281-CFFD-C455-0AA8F24F3F3C


Mon Aug 31 01:02:51 2015


*** Panic Report ***

Panic(CPU 0): Unresponsive processor (this CPU did not acknowledge interrupts) TLB state:0x0

RAX: 0xffffff81c689f068, RBX: 0xffffff802cd69308, RCX: 0xffffff802d4bb4e0, RDX: 0x0000000000000000

RSP: 0xffffff81c689ed80, RBP: 0xffffff81c689edc0, RSI: 0xffffff81c689f068, RDI: 0xffffff8047717308

R8: 0xffffff802d4bb4e0, R9: 0xffffff8047717308, R10: 0x000008c07d3d3bd9, R11: 0x000008c1215b66fb

R12: 0x000008c07ca4a559, R13: 0xffffff81c689f068, R14: 0xffffff8048acb200, R15: 0xffffff8047717308

RFL: 0x0000000000000093, RIP: 0xffffff8006760f23, CS: 0x0000000000000008, SS: 0x0000000000000010

Backtrace (CPU 0), Frame : Return Address

0xffffff81c689ec10 : 0xffffff800681e526

0xffffff81c689ec30 : 0xffffff800681619e

0xffffff81c689ec80 : 0xffffff8006833fd0

0xffffff81c689edc0 : 0xffffff8006760991

0xffffff81c689ee30 : 0xffffff8006761dbd

0xffffff81c689ee50 : 0xffffff800675ffb5

0xffffff81c689ef20 : 0xffffff800680883b

0xffffff81c689ef60 : 0xffffff800681e4fb

0xffffff81c689ef80 : 0xffffff800681619e

0xffffff81c689efd0 : 0xffffff8006833e69

0xffffff8246ce3f40 : 0xffffff8006741deb

0xffffff8246ce3f90 : 0xffffff8006742330

0xffffff8246ce3fb0 : 0xffffff80068116e7


BSD process name corresponding to current thread: kernel_task


Mac OS version:

14F27


Kernel version:

Darwin Kernel Version 14.5.0: Wed Jul 29 02:26:53 PDT 2015; root:xnu-2782.40.9~1/RELEASE_X86_64

Kernel UUID: 58F06365-45C7-3CA7-B80D-173AFD1A03C4

Kernel slide: 0x0000000006400000

Kernel text base: 0xffffff8006600000

__HIB text base: 0xffffff8006500000

System model name: MacBookPro11,3 (Mac-2BD1B31983FE1663)


System uptime in nanoseconds: 9626080856288

last loaded kext at 6973421866376: com.blackmagic-design.desktopvideo.iokit.framebufferdriver 10.1.1 (addr 0xffffff7f895f0000, size 20480)

last unloaded kext at 7034092382114: com.blackmagic-design.desktopvideo.iokit.framebufferdriver 10.1.1 (addr 0xffffff7f895f0000, size 20480)

loaded kexts:

  1. com.paceap.kext.pacesupport.snowleopard 5.9.1
  2. com.apple.filesystems.udf 2.5
  3. com.apple.filesystems.smbfs 3.0.2
  4. com.apple.driver.AppleHWSensor 1.9.5d0
  5. com.apple.filesystems.autofs 3.0
  6. com.apple.driver.AudioAUUC 1.70
  7. com.apple.iokit.IOUserEthernet 1.0.1
  8. com.apple.iokit.IOBluetoothSerialManager 4.3.6f3
  9. com.apple.Dont_Steal_Mac_OS_X 7.0.0
  10. com.apple.driver.ApplePlatformEnabler 2.2.0d4
  11. com.apple.driver.AGPM 110.19.6
  12. com.apple.driver.X86PlatformShim 1.0.0
  13. com.apple.driver.AppleOSXWatchdog 1
  14. com.apple.driver.AppleGraphicsDevicePolicy 3.7.7
  15. com.apple.driver.AppleHDA 272.18.1
  16. com.apple.driver.AppleUpstreamUserClient 3.6.1
  17. com.apple.GeForce 10.0.4
  18. com.apple.driver.AppleIntelHD5000Graphics 10.0.6
  19. com.apple.driver.AppleThunderboltIP 2.0.2
  20. com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.6f3
  21. com.apple.driver.AppleSMCLMU 2.0.7d0
  22. com.apple.driver.AppleLPC 1.7.3
  23. com.apple.driver.AppleCameraInterface 5.36.0
  24. com.apple.driver.AppleMuxControl 3.10.25
  25. com.apple.driver.AppleIntelFramebufferAzul 10.0.6
  26. com.apple.driver.AppleMCCSControl 1.2.12
  27. com.apple.driver.AppleHWAccess 1
  28. com.apple.driver.AppleHV 1
  29. com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0
  30. com.apple.driver.AppleUSBCardReader 3.5.5
  31. com.apple.driver.AppleUSBTCButtons 240.2
  32. com.apple.driver.AppleUSBTCKeyboard 240.2
  33. com.apple.driver.AppleRAID 4.0.6
  34. com.apple.driver.AppleUSBHub 705.4.2
  35. com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
  36. com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0
  37. com.apple.BootCache 36
  38. com.apple.driver.XsanFilter 404
  39. com.apple.iokit.IOAHCIBlockStorage 2.7.1
  40. com.apple.driver.AppleAHCIPort 3.1.2
  41. com.apple.driver.AirPort.Brcm4360 930.37.3
  42. com.apple.driver.AppleUSBXHCI 710.4.11
  43. com.apple.driver.AppleSmartBatteryManager 161.0.0
  44. com.apple.driver.AppleHPET 1.8
  45. com.apple.driver.AppleRTC 2.0
  46. com.apple.driver.AppleACPIButtons 3.1
  47. com.apple.driver.AppleSMBIOS 2.1
  48. com.apple.driver.AppleACPIEC 3.1
  49. com.apple.driver.AppleAPIC 1.7
  50. com.apple.nke.applicationfirewall 161
  51. com.apple.security.quarantine 3
  52. com.apple.security.TMSafetyNet 8
  53. com.apple.kext.triggers 1.0
  54. com.apple.iokit.IOSerialFamily 11
  55. com.apple.driver.DspFuncLib 272.18.1
  56. com.apple.kext.OSvKernDSPLib 1.15
  57. com.apple.nvidia.driver.NVDAGK100Hal 10.0.4
  58. com.apple.nvidia.driver.NVDAResman 10.0.4
  59. com.apple.iokit.IOSurface 97.4
  60. com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.6f3
  61. com.apple.iokit.IOBluetoothFamily 4.3.6f3
  62. com.apple.iokit.IOUSBUserClient 705.4.0
  63. com.apple.driver.AppleHDAController 272.18.1
  64. com.apple.iokit.IOHDAFamily 272.18.1
  65. com.apple.iokit.IOAudioFamily 203.3
  66. com.apple.vecLib.kext 1.2.0
  67. com.apple.driver.AppleBacklightExpert 1.1.0
  68. com.apple.iokit.IONDRVSupport 2.4.1
  69. com.apple.driver.AppleGraphicsControl 3.10.25
  70. com.apple.driver.X86PlatformPlugin 1.0.0
  71. com.apple.driver.AppleSMC 3.1.9
  72. com.apple.driver.IOPlatformPluginFamily 5.9.1d7
  73. com.apple.AppleGraphicsDeviceControl 3.10.25
  74. com.apple.iokit.IOAcceleratorFamily2 156.16
  75. com.apple.driver.AppleSMBusController 1.0.13d1
  76. com.apple.iokit.IOGraphicsFamily 2.4.1
  77. com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0
  78. com.apple.iokit.IOSCSIBlockCommandsDevice 3.7.5
  79. com.apple.iokit.IOUSBMassStorageClass 3.7.2
  80. com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.5
  81. com.apple.driver.AppleUSBMultitouch 245.2
  82. com.apple.iokit.IOUSBHIDDriver 705.4.0
  83. com.apple.driver.AppleUSBMergeNub 705.4.0
  84. com.apple.driver.AppleUSBComposite 705.4.9
  85. com.apple.driver.AppleThunderboltDPInAdapter 4.0.6
  86. com.apple.driver.AppleThunderboltDPAdapterFamily 4.0.6
  87. com.apple.driver.AppleThunderboltPCIUpAdapter 2.0.2
  88. com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2
  89. com.apple.driver.CoreStorage 471.30.1
  90. com.apple.iokit.IOAHCIFamily 2.7.5
  91. com.apple.driver.AppleThunderboltNHI 3.1.7
  92. com.apple.iokit.IOThunderboltFamily 4.2.2
  93. com.apple.iokit.IO80211Family 730.60
  94. com.apple.driver.mDNSOffloadUserClient 1.0.1b8
  95. com.apple.iokit.IONetworkingFamily 3.2
  96. com.apple.iokit.IOUSBFamily 720.4.4
  97. com.apple.driver.AppleEFINVRAM 2.0
  98. com.apple.iokit.IOHIDFamily 2.0.0
  99. com.apple.driver.AppleEFIRuntime 2.0
  100. com.apple.iokit.IOSMBusFamily 1.1
  101. com.apple.security.sandbox 300.0
  102. com.apple.kext.AppleMatch 1.0.0d1
  103. com.apple.driver.AppleKeyStore 2
  104. com.apple.driver.AppleMobileFileIntegrity 1.0.5
  105. com.apple.driver.AppleCredentialManager 1.0
  106. com.apple.driver.DiskImages 398
  107. com.apple.iokit.IOStorageFamily 2.0
  108. com.apple.iokit.IOReportFamily 31
  109. com.apple.driver.AppleFDEKeyStore 28.30
  110. com.apple.driver.AppleACPIPlatform 3.1
  111. com.apple.iokit.IOPCIFamily 2.9
  112. com.apple.iokit.IOACPIFamily 1.4
  113. com.apple.kec.Libm 1
  114. com.apple.kec.pthread 1
  115. com.apple.kec.corecrypto 1.0

panic(cpu 4 caller 0xffffff80067f77b3): "TLB invalidation IPI timeout: " "CPU(s) failed to respond to interrupts, unresponsive CPU bitmap: 0x1, NMIPI acks: orig: 0x0, now: 0x1"@/SourceCache/xnu/xnu-2782.40.9/osfmk/x86_64/pmap.c:2480

Backtrace (CPU 4), Frame : Return Address

0xffffff8241c33bc0 : 0xffffff800672ad21

0xffffff8241c33c40 : 0xffffff80067f77b3

0xffffff8241c33cd0 : 0xffffff80067fdaa3

0xffffff8241c33dc0 : 0xffffff80067fe775

0xffffff8241c33e20 : 0xffffff80067ac691

0xffffff8241c33f30 : 0xffffff80067a22ac

0xffffff8241c33f60 : 0xffffff8006748b17

0xffffff8241c33f90 : 0xffffff80067c8f90

0xffffff8241c33fb0 : 0xffffff80068116e7


BSD process name corresponding to current thread: kernel_task

Model: MacBookPro11,3, BootROM MBP112.0138.B15, 4 processors, Intel Core i7, 2.6 GHz, 16 GB, SMC 2.19f12

Graphics: Intel Iris Pro, Intel Iris Pro, Built-In

Graphics: NVIDIA GeForce GT 750M, NVIDIA GeForce GT 750M, PCIe, 2048 MB

Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343147533641465238412D50422020

Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343147533641465238412D50422020

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x134), Broadcom BCM43xx 1.0 (7.15.166.24.3)

Bluetooth: Version 4.3.6f3 16238, 3 services, 18 devices, 1 incoming serial ports

Network Service: Wi-Fi, AirPort, en0

PCI Card: pci1b21,612, AHCI Controller, Thunderbolt@11,0,0

PCI Card: pci1b21,612, AHCI Controller, Thunderbolt@196,0,0

Serial ATA Device: APPLE SSD SM1024F, 1 TB

Serial ATA Device: WDC WD20NPVX-11EA4T0, 2 TB

Serial ATA Device: WDC WD20NPVX-11EA4T0, 2 TB

Serial ATA Device: WDC WD20NPVX-11EA4T0, 2 TB

Serial ATA Device: WDC WD20NPVX-11EA4T0, 2 TB

USB Device: Internal Memory Card Reader

USB Device: Apple Internal Keyboard / Trackpad

USB Device: BRCM20702 Hub

USB Device: Bluetooth USB Host Controller

Thunderbolt Bus: MacBook Pro, Apple Inc., 17.1

Thunderbolt Device: My Passport Pro, Western Digital, 1, 7.1

Thunderbolt Device: My Passport Pro, Western Digital, 3, 7.1

MacBook Pro with Retina display, OS X Yosemite (10.10.5)

Posted on Aug 30, 2015 10:33 PM

Reply
2 replies

Aug 31, 2015 8:16 AM in response to kidrockers

The panic is most likely caused by a hardware fault or a bug in the OS, but you should remove the "BlackMagic" software and see whether the panics stop.

Any third-party software that doesn't install from the App Store or by drag-and-drop into the Applications folder, and uninstall by drag-and-drop to the Trash, is a system modification.

Whenever you remove system modifications, they must be removed completely, and the only way to do that is to use the uninstallation tool, if any, provided by the developers, or to follow their instructions. If the software has been incompletely removed, you may have to re-download or even reinstall it in order to finish the job.

I never install system modifications myself, and except as stated in this comment, I don't know how to uninstall them. You'll have to do your own research to find that information.

Here are some general guidelines to get you started. Suppose you want to remove something called “BrickMyMac” (a hypothetical example.) First, consult the product's Help menu, if there is one, for instructions. Finding none there, look on the developer's website, say www.brickmymac.com. (That may not be the actual name of the site; if necessary, search the Web for the product name.) If you don’t find anything on the website or in your search, contact the developer. While you're waiting for a response, download BrickMyMac.dmg and open it. There may be an application in there such as “Uninstall BrickMyMac.” If not, open “BrickMyMac.pkg” and look for an Uninstall button. The uninstaller might also be accessed by clicking the Customize button, if there is one.

Back up all data before making any changes.

You will generally have to restart the computer in order to complete an uninstallation. Until you do that, there may be no effect, or unpredictable effects.

If you can’t remove software in any other way, you’ll have to erase and install OS X. Never install any third-party software unless you're sure you know how to uninstall it; otherwise you may create problems that are very hard to solve.

Trying to remove complex system modifications by hunting for files by name often will not work and may make the problem worse. The same goes for "utilities" such as "AppCleaner" and the like that purport to remove software.

Panic Report - Macbook Pro suddenly restarts

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