Newsroom Update
Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >
Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >
Announcement
Introducing the iPad Pro with Apple M4 chip, the redesigned iPad Air in two sizes, and the all‑new Apple Pencil Pro. Watch the event >
Introducing the iPad Pro with Apple M4 chip, the redesigned iPad Air in two sizes, and the all‑new Apple Pencil Pro. Watch the event >
WWhen's start email I get the frame of the normal email screen but no content. I have tried restarting the ipad and have als deleted and reinstalled the email account but still have the same problem
iPad 2
Hi
Is the software on iPad up to date ios 8.4.1
If not download over your WiFi .
Cheers
Brian (UK )
Have updated to latest iOS but still have same problem
Same problem for a week now. I have 8.4.1 on iPad. Mail is working on all other devises so it has to be a problem in the iPad mail app. Should I reload the app? Tempted to Delete the Account and reload. Has anyone done this?
Make sure you have enough free space o the iPad for it to run efficiently. With iOS 8 it is recommended that you have 15-20% of the storage space on the device free. For a 16 GB device that is 2.4-3.2 GB free. For a 32 GB device that is 4.8-6.4 GB free. For a 64 GB device that is 9.6-12.8 GB free.
When the Mail app misbehaves:
1. Quit the Mail app like this: Double click the Home button to reveal the app switcher. Flick up on the page preview of the app you want to quit. The page preview will fly away and disappear. That quits the app.
2. Reset the iPad. Press and hold both the Home button and the Sleep/Wake button continuously until the Apple logo appears. Then release the button and let the device restart. You will not lose data doing this. It's like a computer reboot.
I just did another hard reset and it cleared up. I have my email working now.
Wish I knew what happened since I lost a whole week of many hours trying to fix it!
Thanks ...I think I need more space! Mail just started to work after another hard reset and somehow my space jumped up a notch ..
Thanks for suggestions but still no joy. Have over 8gb free on 32g iPad so not space issue. am still getting notifications showing of new emails coming in but just can't see details of inbox
I Have exactly the same problem and have tried all the recommendations on this post, without resolving the problem.
has anyone any other suggestions.
I got mine sorted. Whenever the blank frame of the email page came up, I continuously tapped the send new email icon, and the relevant page came up along with the outbox email listing. Not sure if was coincidenatal or whether something else was happening in the background, but it is now working okay.
When I start email I just get the frame of the normal email screen and no content and after 20 secs it reverts to the home screen. Have tried restaring ipad and have also deleted and reset up email accout but still have same problem
