Tapsnake virus - anyone had this pop up? Is it bogus?

Mac do not get viruses. This is adware.

Follow the instructions on this web page in order to manually remove adware from your mac: https://support.apple.com/en-us/HT203987

You may also find adware removal guide on this page http://www.thesafemac.com/arg-identification/

If you do not want to remove adware manually use this anti malware tool in order to scan and remove it: https://www.malwarebytes.org/antimalware/mac/?utm_source=blog&utm_medium=social

Download, open dmg file , and run it by clicking “Scan for Adware” button to remove adware.

Once done, quit the application and restart your mac.

Install adblock for your browser: https://adblockplus.org/

Don't use any kind of "anti-virus" or "anti-malware" product on a Mac. There is never a need for it, and relying on it for protection makes you more vulnerable to attack, not less.

Your problem is most likely not caused by malware. It's a Web scam that only affects the browser, and only temporarily. There are several ways to recover.

1. The easiest thing to do is to force quit Safari. Relaunch it by holding down the shift key and clicking its icon in the Dock.

You will lose the state of other open tabs and windows. Either Step 2 or Step 3 may enable you to keep that state information. If those steps don't work, fall back to Step 1.

2. Press the key combination command-W to close the tab or window. A huge box will pop up. Press the return key and both the box and the page may close. If that doesn't happen, press and hold command-W. You may hear repeating alert sounds. While holding the keys, click the OK button in the popup. A different popup may appear, which you can cancel out of as usual.

3. From the Safari menu bar, select

Safari ▹ Preferences... ▹ Security

and uncheck the box marked Enable JavaScript.

After closing the malicious page, select from the menu bar

Safari ▹ Preferences... ▹ Privacy ▹ Remove All Website Data

to get rid of any cookies or other data left by the server. Open the Downloads folder and delete anything you don't recognize.

I just had the exact same thing happen to me. Exactly. I paid the $149.00 because my e-mail account was hacked a few days ago and I feared that "Tapsnake" was related to the hacking. The online chat 'technician' continued to be evasive as I asked very specific questions about Tapsnake, potential additional fees and the remote technicians ability to actually remove it (tapsnake). I just contacted my credit card company as well as the company who processes their transactions - Clever Bridge. That representative claimed I will receive a credit. If not, I will be disputing the charge. It certainly seems like a scam to me. Apple needs to deal with them. I am going to file a claim with the Better Business Bureau. All a total waste of valuable time.