HT201263: If you can't update or restore your iPhone, iPad, or iPod touch
Learn about If you can't update or restore your iPhone, iPad, or iPod touch
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Helpful answers
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Aug 31, 2015 6:24 AM in response to caimiko86by Kilgore-Trout,- Yes, you will need that information in order to set it up. Its called activation lock and is a security precaution.
- No, the account isn't closed. He will need to recover the password: If you forgot your Apple ID - Apple Support
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Aug 31, 2015 7:09 AM in response to Kilgore-Troutby caimiko86,Ok, this is the problem now: the person tells me that the email linked to that Apple Id he used to set up the ipad is closed. So if he doesn't remembers the password, he will have to do a password reset, sending the link of the reset to the email linked to that account, which is now closed. How would he deal with this now?
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