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Gray app won't delete, have tried everything!

iPad 2


I would try to download the app again from the app store, but I don't know what app it is, it has no title. When I delete it it says Delete ""

I've tried turning my iPad on and off, restarting it, and going to Settings>General>Usage>Manage Storage but the app doesn't show up there.


HELP!

iPad 2, iOS 8.1.1

Posted on Aug 31, 2015 8:01 AM

Reply
Question marked as Best reply

Posted on Sep 1, 2015 8:22 AM

Good Morning, Mizvaria -

If I understand your issue, you have an app installed on your iPad that does not have a title to it, and you aren't able to delete it. The first thing I would suggest is to try to redownload the purchase using the App store app on your iPad. If you tap on Updates, then Purchased, you should see the icon for the app even if you don't see the title. The app developer should also be listed. From this screen you should be able to update the app, and then you can delete it.

Download past purchases from iTunes - Apple Support
https://support.apple.com/en-us/HT201272


Redownload an app

On an iPhone, iPad, or iPod touch

  1. Tap App Store.
  2. On an iPhone or iPod touch: Tap Updates, then tap Purchased.
    On an iPad: Tap Purchased.
  3. Scroll to find the app that you want to download.
  4. Tap the Download icon User uploaded file. After the app downloads, you can open it from your Home screen.

Delete music, movies, podcasts, and other content from your iPhone, iPad, iPod touch - Apple Support
https://support.apple.com/en-us/HT204343


Delete an app

Remove an app using the steps below:

  1. Tap and hold on the app until it jiggles.
  2. Tap the X in the upper-left corner to delete.
    You might be asked to confirm that you want to delete the app. If you see a pop-up that says, "Deleting [app name] will also delete all of its data," tap Delete.


Regards,

1 reply
Question marked as Best reply

Sep 1, 2015 8:22 AM in response to Mizvaria

Good Morning, Mizvaria -

If I understand your issue, you have an app installed on your iPad that does not have a title to it, and you aren't able to delete it. The first thing I would suggest is to try to redownload the purchase using the App store app on your iPad. If you tap on Updates, then Purchased, you should see the icon for the app even if you don't see the title. The app developer should also be listed. From this screen you should be able to update the app, and then you can delete it.

Download past purchases from iTunes - Apple Support
https://support.apple.com/en-us/HT201272


Redownload an app

On an iPhone, iPad, or iPod touch

  1. Tap App Store.
  2. On an iPhone or iPod touch: Tap Updates, then tap Purchased.
    On an iPad: Tap Purchased.
  3. Scroll to find the app that you want to download.
  4. Tap the Download icon User uploaded file. After the app downloads, you can open it from your Home screen.

Delete music, movies, podcasts, and other content from your iPhone, iPad, iPod touch - Apple Support
https://support.apple.com/en-us/HT204343


Delete an app

Remove an app using the steps below:

  1. Tap and hold on the app until it jiggles.
  2. Tap the X in the upper-left corner to delete.
    You might be asked to confirm that you want to delete the app. If you see a pop-up that says, "Deleting [app name] will also delete all of its data," tap Delete.


Regards,

Gray app won't delete, have tried everything!

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