Facetime

Question

Facetime

Facetime on my ipad has stopped connecting since the latest 8.4.1 update why?

iPad 2, iOS 8

Posted on Aug 31, 2015 9:37 AM

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Answer 1

Best reply

chuck_3rd

Community Specialist

Sep 1, 2015 9:42 AM in response to carolfromdaventry

Hi there Carol,

I see from your post that your iPad is having issues with FaceTime calls. To troubleshoot issues with making or receiving FaceTime calls, I suggest that you go through the troubleshooting in the article linked to below.

If you can't make or receive FaceTime calls - Apple Support

Have a good one.

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Answer 2

Sep 1, 2015 11:30 AM in response to chuck_3rd

HI Alex

thanks for your reply however I had already gone through all the relevant checks prior to me posting my question, my iPhone has not been updated to iOS 8.4.1 and FaceTime is still working on that, please fix this problem as it looks as if other Apple ipad owners are having the same issues.

i Look forward to your urgent response.

Carol

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Answer 3

chuck_3rd

Community Specialist

Sep 3, 2015 6:05 AM in response to carolfromdaventry

Hi Carol,

Thank you for using the Apple Support Community. Due to the nature of your issue or question you may find more information by using another one of Apple's support resources - https://getsupport.apple.com/GetproductgroupList.action

Take care.

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