unable to comment or post to support communities

eshaines wrote:

is this because apple is telling me my applecare has expired?

i am using Mac OS Maverick 10.9.5 on a macbook air.

thanks,

erika

You do not need a current (or any) AppleCare plan to post to Apple Support Communities. Not sure exactly what problem you are having but you did in fact post to Apple Support Communities -- which is what I am replying to.

Sorry -- wasn't trying to be clever but it wasn't clear what problem you were having. You may want to post a new question (if it will let you) in the following section of the forum with as many details as you can provide (what error message or what happened when you tried to post, etc). Using Apple Support Communities

This forum has had its share (and then some) of transient weird issues. The red bar with the "You are unable ..." was one of them a while back -- I haven't seen it lately and don't remember the details but you may find some help in the section I referred to. It is definitely nothing to do with your AppleCare (or anything else under your control).

This site is constantly undergoing changes in an effort to keep up with its rapidly growing numbers of users worldwide, which exceeded 10 million about two years ago. What you experienced is probably just a glitch that is likely to resolve itself in matter of hours.

My post button is unable to be clicked, after I posted for the first time the "post" button freezes the website on 10.9.5.

• Copy your work to the clipboard
• reload the page
• try again
• if no joy, quit your browser
• launch your browser again
• login and try again

let us know

BTW, it is always best to start a new question rather than tack onto an older thread

Thank you!

You're welcome.

I take it you are good to go now?

Its working now, I couldn't post from Chrome Private browsing.

Private browsing prevents cookies - ASC requires cookies = there is no reason to browse privately here

Having had an Apple account for many years, and posted many times, am now told I'm not allowed to post. This wretched problem keeps resurfacing; can't Apple do something about it?

Does this manifest every time you try to post or is it randomly intermittent?

IF intermittent there are 3 possibilities...

1. your login session has timed-out after 30 minutes of inactivity
2. the "connection" between your browser and ASC server was interrupted for whatever reason at that critical moment
3. you are experiencing a forum glitch that almost all of experience from time to time (likely related to #2)

Thanks Chitlins. As you surmised, after three or four tries , my post was finally accepted. Very strange, though.