My trackpad is now experiencing the problem of freaking out and erratically moving and clicking on things as it sees fit.
I am fighting to make this post even.
This is clearly an epidemic that affects a huge number of these things or will eventually. It is a design flaw. I think it is time Apple acknowledges and fixes it for free or we should examine other options for making sure they take care of their mistake.
Why do you say it is an epidemic? It may be that when you are typing you are accidentally touching the trackpad with your hands. Reposition your hands when you type.
Maybe you should try taking your machine in to have it looked at. That can happen if the battery begins to swell and puts pressure on the bottom of the trackpad. There could be a number of other hardware issues that could cause those symptoms as well.
Try troubleshooting instead of whining. You'll be much more likely to find a resolution that way.
No Bob, that is not what is happening. And I find it entirely condescending. The issues are clear and well documented all over the web. The pointer jumps and clicks all over the screen when no one is at the computer. It is caused by having the battery right under the trackpad with no protection. When the battery acts up at all (swelling, voltage issues) it makes the trackpad useless. After a few years this is almost guaranteed to happen
Oh thanks KiltedTim for that really condescending reply.
I have troubleshot it. I know exactly what is happening thanks. That is clearly not my concern. My concern is my computer becoming worthless until I pay the ransom. It is a design flaw I should;t have to pay for.
And I'll just take that 5 years I worked for Apple and shove it up my ***. I'm clearly just a whiner who doesn't know anything...
earthtoandy wrote:
When the battery acts up at all (swelling, voltage issues) it makes the trackpad useless.
Did you bother to stop to think that it's not SAFE to use a laptop with the battery in that condition?
GET IT FIXED.
Why didn't you say in your original post that you are having battery problems rather than saying you have trackpad problems? If you had said that your battery is swelling I would have suggested another solution, such as taking your computer to an authorized service center for repair.
earthtoandy wrote:
I'm clearly just a whiner who doesn't know anything...
No arguments here.
What do you expect us to do? Calling our responses "condescending" is not called for. Take your computer to an authorized service center. Obviously you do not appreciate us trying to help you.
This is clearly an epidemic
It is not clear to me that this is an epidemic.
If it were, these forums would be overwhelmed with similar complaints.
Swollen battery complaints DO get posted here from time-to-time, and they sometimes get reported here as swollen batteries or as trackpad malfunctions. The advice is each case is the same -- get the battery serviced (in whatever way you choose) so that it does not continue to cause you problems or become a dangerous issue.
Apple does not provide us the means to steer them toward "everybody" solutions. They continue to insist that THEY will tally the repair statistics and do the support and engineering required to determine when a problem requires massive intervention or warrants a recall.
When you have a problem like this (whether you know it is pervasive or not) the solutions available involve proceeding as if you are the only one experiencing this problem, and get it solved for yourself.
If you wish to be altruistic and tell Apple that you think this problem is pervasive, and suggest what they should do about it, you are free to use the Product Feedback links:
http://www.apple.com/feedback/
By definition, they will not reply.
Trackpad epidemic on Macbook Pro
