???j
Level 1 (8 points)
Notebooks

Q: Can't sync my iPhone 4S with macbook pro OS 10.7.5

The OS for phone is 8.4.1.  Is this not compatible with old mac OS which can't be updated anymore.

MacBook Pro, Mac OS X (10.7.4)

Posted on Aug 31, 2015 10:05 AM

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???j

Q: Can't sync my iPhone 4S with macbook pro OS 10.7.5

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  • by sterling r,

    sterling r sterling r Sep 1, 2015 10:14 AM in response to ???j
    Community Specialists
    Sep 1, 2015 10:14 AM in response to ???j

    Hi there ???j,

     

    It sounds like you have an iPhone 4s with iOS 8.4.1, with a computer that has Mac OS X Lion 10.7.5 but are having trouble syncing or using your phone with iTunes. According to the iTunes download page you do meet the requirements for the latest version of iTunes:

     

    Apple - iTunes - Download iTunes Now

    Software:

    • OS X version 10.7.5 or later, Apple Music requires OS X version 10.9.5 or later

     

    You should be able to update iTunes with software update on your Mac with the Mac App Store:

     

    Get software updates for your Mac

     

    You can always download iTunes from the first link I provided if needed. Thank you for using Apple Support Communities. 

     

    Take care!

  • by ???j,

    ???j ???j Sep 1, 2015 2:56 PM in response to sterling r
    Level 1 (8 points)
    Notebooks
    Sep 1, 2015 2:56 PM in response to sterling r

    Thanks for your efforts.  By chance, I tried connecting with the other USB port on my MAC and problem was solved.  Apparently, the USB i'd been using doesn't make a complete connection any longer.  Thanks again for offering your assistance.