What constitutes an out of warranty repair?

TimHonk wrote:

My question is what additional damage makes it out of warranty?

Any functional damage beyond the broken screen.

TimHonk wrote:

I've heard rumors that any dents from a drop can push it into an out of warranty repair and raise the price to $299.

I've heard rumors that the earth is flat.

The $109 would be to just replace the display in your current device. However, if while checking it out they discover additional damage, then they may have to just replace the entire phone with a fully factory refurbished one. They cannot know until they have it in hand whether just the display was damaged, or whether other internal components were also damaged. The screen is the only obvious and visible damage, but you cannot know what else may be damaged just by looking at the device.

Technically speaking, a broken screen is an out of warranty repair. Warranties only cover manufacturing defects, accidental damage is not a defect, and as such is not covered. Which is why it has a cost. Any in-warranty repairs would free.

However, Apple does offer a screen repair service. If and only if the screen is the only thing that needs replacing, it will cost the aforementioned $109.

If anything else is found to be having issues, then, the entire iPhone would be replaced for a refurbished unit for the price of $299.

https://www.apple.com/support/iphone/repair/screen-damage/

https://www.apple.com/support/iphone/repair/other/

They are correct...Apple is trying to deny my repair claim because of scratches and some small marks on the sides of my iPhone 6..absolutely ridiculous..they want to charge me $299 to fix my iPhone's fingerprint sensor..and its still under warranty..Never buying another Apple product again..Bad Apple!! 😟