HP Color 2600n Laser Printer is not recognized by AirPort Express

Question

HP Color 2600n Laser Printer is no longer recognized by AirPort Express. In order to print, I must connect my HP Color 2600n Laser Printer directly with a USB cable to my MacBook Pro running Yosemite 10.10.5. All firmware is up to date for AirPort Express and for HP Color 2600n Laser Printer. Worked with an Apple technical support person and checked out all systems. She suggested I take the Express to the Apple store for testing. Took AirPort Express to Apple store and it checked out as working properly. Am I missing something??

LaPastenague · Answer

2600N is a network laser.. it should be plugged into the network by ethernet not USB. If your express is older model and you cannot use it by ethernet I recommend you get a cheap extreme instead.

mick6219 · Answer

I just plugged the HP Color 2600n Laser Printer into the AirPort Express via ethernet cable and tried printing again. The computer says, "Printer is not connected. Printer is offline." Green light on the AirPort Express is solid.

LaPastenague · Answer

Delete all the existing references to the HP printer in the computer and reinstall it.. As a network printer it is now entirely different setup to USB. Also make sure you can ping the printer from the computer.. So find the printer IP address.. from the LCD or test page.. Then open a terminal in the computer and ping the address.. if that fails you cannot print to it.. and will need to fix the printer to be on the correct IP.. Give us a stack more info on the whole network setup if that happens.

mick6219 · Answer

When I printed a self test/configuration report from the HP printer I received the following:Link Settings               No linkIP Configured by:      ManualIP Address:               0.0.0.0IP Subnet Mask        0.0.0.0IP Default Gateway  0.0.0.0WINS configured by:  DHCPDHCP Server            0.0.0.0DHCP Lease Time     0.0.0.0Preferred WINS server   0.0.0.1mDNS Name:            HP color LaserJet 2600nI then entered an IP address (associated with AirPort Extreme) on the HP 2600n manually. New self/test configuration report:Link Settings             100TX FullIP Configured by:      ManualIP Address:               192.168. 200. 25IP Subnet Mask        255. 255. 255. 0IP Default Gateway   10. 0. 1. 1WINS configured by:  DHCPDHCP Server            0. 0. 0. 0DHCP Lease Time     0Preferred WINS server   0. 0. 0. 0mDNS Name:            HP color LaserJet 2600nPrinter is still not connected. Ping report:PING 192.168.200.25 (192.168.200.25): 56 data bytes64 bytes from 192.168.200.25: icmp_seq&#x3D;0 ttl&#x3D;255 time&#x3D;3.581 ms64 bytes from 192.168.200.25: icmp_seq&#x3D;1 ttl&#x3D;255 time&#x3D;3.460 ms64 bytes from 192.168.200.25: icmp_seq&#x3D;2 ttl&#x3D;255 time&#x3D;3.465 ms64 bytes from 192.168.200.25: icmp_seq&#x3D;3 ttl&#x3D;255 time&#x3D;1.288 ms64 bytes from 192.168.200.25: icmp_seq&#x3D;4 ttl&#x3D;255 time&#x3D;3.644 ms64 bytes from 192.168.200.25: icmp_seq&#x3D;5 ttl&#x3D;255 time&#x3D;6.947 ms64 bytes from 192.168.200.25: icmp_seq&#x3D;6 ttl&#x3D;255 time&#x3D;3.158 ms64 bytes from 192.168.200.25: icmp_seq&#x3D;7 ttl&#x3D;255 time&#x3D;3.337 ms64 bytes from 192.168.200.25: icmp_seq&#x3D;8 ttl&#x3D;255 time&#x3D;3.941 ms64 bytes from 192.168.200.25: icmp_seq&#x3D;9 ttl&#x3D;255 time&#x3D;2.539 ms--- 192.168.200.25 ping statistics ---10 packets transmitted, 10 packets received, 0.0% packet lossround-trip min/avg/max/stddev &#x3D; 1.288/3.536/6.947/1.344 ms

LaPastenague · Answer

If you have a ping response from the printer then it should be possible to print to it.However I would much prefer to see the printer is picking up an IP automatically. It is a very unusual IP..Having the IP in a different gateway can work but is unusual.What IP is the Express?How is the express connected to the rest of the network?Does the HP 2600N have drivers for 10.10.5 (or at least Yosemite??)Manually setting up printers is not something I have done with Macs.. it was a nice thing with windows that you can do it.I might need to look up details of this.. I presume the printer is postscript so printing to it should be possible even without the latest drivers if it comes to last resort.I do however need to know the full network layout.. and I need to see how the domains are working.The best idea here is to do a netstat check from the computer via the airport utility. Post the results for me..I want you to be wirelessly connected to the express when you do it. (you do this from network utility which is hidden in Yosemite.. just search for it in finder).Routing tablesInternet:Destination        Gateway            Flags        Refs      Use   Netif Expiredefault            192.168.2.254      UGSc           33        2     en1default            192.168.2.254      UGScI           0        0     en0127                localhost          UCS             0        0     lo0localhost          localhost          UH              4     3310     lo0169.254            link#5             UCS             3        0     en1rays-airport-extre 5c:96:9d:67:53:cd  UHLSWi          1       53     en1    139tcgen1test.local   0:1f:f3:c7:c1:a6   UHLSWi          0      125     en1    115aegen5router.local 70:73:cb:b3:71:a4  UHLSW           0        5     en1192.168.2          link#5             UC              8        0     en1192.168.2          link#4             UCSI            5        0     en0192.168.2.65       0:1f:f3:c7:c1:a6   UHLWIi          0        0     en0   1145192.168.2.65       0:1f:f3:c7:c1:a6   UHLWIi          1      928     en1   1150192.168.2.67       0:11:41:30:14:bb   UHLWIi          0        0     en0    948192.168.2.67       0:11:41:30:14:bb   UHLWIi          0      166     en1    953192.168.2.77       d0:50:99:2f:6a:ad  UHLWIi          0   192224     en1    532192.168.2.169      localhost          UHS             1        1     lo0192.168.2.201      70:73:cb:b3:71:a4  UHLWIi          0        8     en1    989192.168.2.205      localhost          UHS             0       52     lo0192.168.2.227      34:23:ba:f7:65:21  UHLWIi          1       11     en1    118192.168.2.230      5c:96:9d:67:53:cd  UHLWIi          1        0     en0    144192.168.2.230      5c:96:9d:67:53:cd  UHLWIi          1        0     en1    144192.168.2.254      30:b5:c2:e2:fd:8c  UHLWIi          0        1     en0    100192.168.2.254      30:b5:c2:e2:fd:8c  UHLWIir        34    15397     en1   1186192.168.2.255      ff:ff:ff:ff:ff:ff  UHLWbI          0        2     en0192.168.2.255      ff:ff:ff:ff:ff:ff  UHLWbI          0        2     en1