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I cannot connect my new iPhone 6 to iTunes since I updated to windows 10. I've tried reinstalling iTunes and removing the previous version and opening iyunes as administrator
iPhone 6, iOS 8.4.1, windows 10
Howdy biggest_eb,
It sounds as if since updating your computer's operating system to Windows 10, when you connect your iPhone to the computer the phone is not recognized by iTunes, is that correct?
I would suggest that you troubleshoot using the steps in this article - iPhone, iPad, or iPod not recognized in iTunes for Windows.
If you get to the link Reinstall iTunes for Windows Vista, Windows 7, or Windows 8 the instructions are valid for Windows 10 as well.
Here are the steps from the Microsoft support site about where to go to uninstall the components in the order listed in the above article:
Repair or remove programs - Microsoft Windows
To reinstall iTunes, you can go to this page - iTunes - Download iTunes Now.
Thanks for using Apple Support Communities.
Best to you.
Managed to resolve this by using info from another customer. Removed stopped file in my device manager and restarted. Worked twice for iPhone 6 and iPad Air 2
cannot connect to itunes with my iphone 6 since updating to windows 10
