-
All replies
-
Helpful answers
-
Aug 31, 2015 2:54 PM in response to BigSamXby Jonathan UK,Hi Big Sam
Try this:
- Turn off iMessage on your iPhone (Settings > Messages > toggle off).
- Restart both your iPhone and Apple Watch (turn them both off before restarting either of them):
- To turn off Apple Watch: Press and hold the side button until you see the Power Off slider; Drag the slider to turn off. To restart: Press and hold the side button briefly (until you see the Apple logo).
- If you don't already have one, create an app-specific password for Messages:
- Go to: My Apple ID
- Select Manage your Apple ID and sign in.
- Select Password and Security.
- Click Generate an App-Specific Password and follow the steps as directed.
- On your iPhone, return to Settings > Messages and turn Messages back on.
- When prompted, enter your Apple ID email address and then your app-specific password for Messages (not your Apple ID password).
- Also in Settings > Messages > Send & Receive:
- Under You Can Be Reached By iMessage at: select both your phone number and your Apple ID email address.
- Under Start New Conversations From: select your phone number.
- It may help to restart both devices again.
Please let me know how you get on - there are other things that we can try if necessary.
-
Sep 8, 2016 6:01 PM in response to Jonathan UKby hippiegeek91,The app specific password only works with two-step verification or two-factor authentication.