Airport Extreme print job not deleting on Windows

Question

Level 1

25 points

Airport Extreme print job not deleting on Windows

Hello,

I am using Windows 7 and I have connected a HP LaserJet 1022 printer to the Airport Extreme.

The printer is working fine except that after the printing is done, the job is still in queue. If it is still in queue, it keeps on printing the same thing over and over again. To combat this, I need to manually cancel the job so it's removed from queue. I don't understand why the job is not automatically deleted from queue after the printing is done. What can I do to fix this?

Thanks,

Devin

Airport Extreme-OTHER, Windows 7

Posted on Aug 31, 2015 3:54 PM

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Answer 1

Aug 31, 2015 4:18 PM in response to Devin Currie

Devin:

If you connect the printer directly to the Windows 7 box, what happens?

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Answer 2

Aug 31, 2015 4:28 PM in response to Devin Currie

Have you installed Bonjour for windows??

Bonjour Print Services for Windows v2.0.2

It is essential to windows to communicate to printer on Apple network.

I suspect it is not getting a job completed successfully response.

If you still have trouble.. what printer and is it network or usb connected??

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Answer 3

12u13y

Level 1

0 points

Sep 6, 2015 2:05 AM in response to LaPastenague

i have had same problem

my pc os is windows 8.1

i connect the Canon LBP6000 printer to airport extreme via usb port

download Bonjour Print Services for Windows v2.0.2 and follow the wizard

when i order to print , printer was found but after i clicked on the button , windows shown a few second of process but there is nothing happen to printer.

another method i have read from article is using "Standard TCP/IP Port " which also failed for me

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Answer 4

Sep 6, 2015 4:15 AM in response to 12u13y

I don't have a magic method to help.. if the basic apple setup doesn't work.. I think it is better to plug the printer into the computer directly.

Never buy a USB printer again.. always buy network capable.. they are not so expensive now.. wireless is almost standard.

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