Ive been on hold for hour and half. maybe you can help. picked up my new phone today and i dont hear any sounds, neither phone ring or text
I've been on hold hour and half for technical help, maybe you can help me.
iPhone 6 Plus, iOS 8
Not sure how much you know about the phone but have you checked the Ring/silent switch? It is on the side of the phone at the top left and some red will be visible if it is in silent mode.