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Hello! My MacBook Air keeps on getting a lot of pop ups recently. Even when I want to click on something I get a pop up first. Can someone please help!

MacBook Air, iOS 8.4.1

Posted on Aug 31, 2015 5:11 PM

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Posted on Aug 31, 2015 5:15 PM

Clickhereand follow the instructions, or if there’s a type of adware not covered by them on the computer,these ones. If you'd rather not remove it manually, you can instead runMalwareBytes for Mac.

MalwareBytes is a removal tool and doesn't stop adware or other malware from getting onto the computer. To prevent future incidents, avoid downloading software from sources other than the Mac App Store or the developer websites.

(132676)

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Aug 31, 2015 5:15 PM in response to monz0090

Clickhereand follow the instructions, or if there’s a type of adware not covered by them on the computer,these ones. If you'd rather not remove it manually, you can instead runMalwareBytes for Mac.

MalwareBytes is a removal tool and doesn't stop adware or other malware from getting onto the computer. To prevent future incidents, avoid downloading software from sources other than the Mac App Store or the developer websites.

(132676)

Aug 31, 2015 5:48 PM in response to monz0090

You may have installed ad-injection malware ("adware").

Don't use any kind of "anti-virus" or "anti-malware" product on a Mac. There is never a need for it, and relying on it for protection makes you more vulnerable to attack, not less.

Some of the most common types of adware can be removed by following Apple's instructions. If those instructions don't work for you, or if you have trouble following them, see below.

This easy procedure will detect any kind of adware that I know of. Deactivating it is a separate, and even easier, procedure that doesn't involve downloading anything.

Some legitimate software is ad-supported and may display ads in its own windows or in a web browser while it's running. That's not malware and it may not show up. Also, some websites carry intrusive popup ads that may be mistaken for adware.

If none of your web browsers is working well enough to carry out these instructions, restart the computer in safe mode. That will disable the malware temporarily.

Step 1

Please triple-click the line below on this page to select it, then copy the text to the Clipboard by pressing the key combination command-C:

~/Library/LaunchAgents

In the Finder, select

Go Go to Folder...

from the menu bar and paste into the box that opens by pressing command-V. Press return. Either a folder named "LaunchAgents" will open, or you'll get a notice that the folder can't be found. If the folder isn't found, go to the next step.

If the folder does open, press the key combination command-2 to select list view, if it's not already selected. Please don't skip this step.

There should be a column in the Finder window headed Date Modified. Click that heading twice to sort the contents by date with the newest at the top. If necessary, enlarge the window so that all of the contents are showing.

Follow the instructions in this support article under the heading "Take a screenshot of a window." An image file with a name beginning in "Screen Shot" should be saved to the Desktop. Open the screenshot and make sure it's readable. If not, capture a smaller part of the screen showing only what needs to be shown.

Start a reply to this message. Drag the image file into the editing window to upload it. You can also include text in the reply.

Leave the folder open for now.

Step 2

Do as in Step 1 with this line:

/Library/LaunchAgents

The folder that may open will have the same name, but is not the same, as the one in Step 1. As in that step, the folder may not exist.

Step 3

Repeat with this line:

/Library/LaunchDaemons

This time the folder will be named "LaunchDaemons."

Step 4

Open the Safari preferences window and select the Extensions tab. If any extensions are listed, post a screenshot. If there are no extensions, or if you can't launch Safari, skip this step.

Step 5

If you use the Firefox or Chrome browser, open its extension list and do as in Step 4.

Sep 1, 2015 9:09 AM in response to Linc Davis

Don't use any kind of "anti-virus" or "anti-malware" product on a Mac. There is never a need for it, and relying on it for protection makes you more vulnerable to attack, not less.

I could ask why running an A-V will, in general, make you more vulnerable to attack, but that's not the issue right now. Since this advice is appearing in the context of several suggestions in this thread to run Malwarebytes for Mac, a program designed to remove adware, can you please explain why this program will make you more vulnerable to adware? What specific evidence do you have for making this claim? Furthermore, can you say if you have tested Malwarebytes for Mac on your own system?

Sep 2, 2015 5:35 AM in response to Linc Davis

Since you haven't replied to my request for evidence for your assertion that running Malwarebytes Anti-Malware for Mac will leave you more vulnerable to adware infections, I must conclude that you have none.


Since that appears to be the case, anyone reading this thread should ignore what you say and use this program, which is well known to be safe and effective for its intended purpose, the removal, not the prevention, of adware.

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