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maf from LA

Q: How do I update set up my email account in Outlook?

I just purchased a new Iphone 6Plus. My email account is on Outlook, but I have not managed to see my messages on my phone.  What do I need to do to be able to view my emails. 

iPhone 6 Plus, iOS 8.4.1

Posted on Aug 31, 2015 3:30 PM

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Q: How do I update set up my email account in Outlook?

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  • by elcpu,

    elcpu elcpu Aug 31, 2015 3:43 PM in response to maf from LA
    Level 6 (16,260 points)
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    Aug 31, 2015 3:43 PM in response to maf from LA

    Try resetting your Mail Account. Go to Settings > Mail, Contacts, Calendars > locate your email provider and click on the account. Then on the next page Delete Account. Then do a forced restart. Hold down the Home and Wake/Sleep buttons at the same time for about 15-20 seconds until the Apple logo appears. Ignore the "Slide to power off" text if it comes up. You will not lose anything. Then go back to Settings > Mail… and add the account again.