Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Have a new MAC. need to transfer iTunes library from iPhone 6, as hard drive on old PC has crashed.

i have a new mac. need to transfer my iTunes library from iPhone 6, as hard drive on old pc has crashed and will not transfer (back up is iPhone). my purchased songs loaded in set up, but the other songs did not (as they were loaded via CD on old PC). any ideas would be greatly appreciated

Posted on Aug 31, 2015 5:38 PM

Reply
Question marked as Best reply

Posted on Aug 31, 2015 8:27 PM

Your i-device was not designed for unique storage of your media. It is not a backup device and media transfer was planned with you maintaining a master copy of your media on a computer which is itself independently backed up against loss. To use a device with a different setup you transfer the old library from a computer or a backup directly to the new setup, not the device to the library. Media syncing is one way, computer to device, updating the device content to the content on the computer, not updating or restoring content on a computer. The exception is iTunes Store purchases which can be transferred to a computer.


iTunes Store: Transferring purchases from your iOS device or iPod to a computer - http://support.apple.com/kb/HT1848 - only purchases from iTunes Store


For transferring other items from an i-device to a computer you will have to use third party commercial software. See this document by turingtest2: Recovering your iTunes library from your iPod or iOS device - https://discussions.apple.com/docs/DOC-3991 Even this method may not fully recover what you had in the library originally. For example, if for syncing you had converted music files to a lower bitrate, or photos to a lower resolution, in order to save space it is those lower quality files you will recover.

1 reply
Question marked as Best reply

Aug 31, 2015 8:27 PM in response to dsalex1999

Your i-device was not designed for unique storage of your media. It is not a backup device and media transfer was planned with you maintaining a master copy of your media on a computer which is itself independently backed up against loss. To use a device with a different setup you transfer the old library from a computer or a backup directly to the new setup, not the device to the library. Media syncing is one way, computer to device, updating the device content to the content on the computer, not updating or restoring content on a computer. The exception is iTunes Store purchases which can be transferred to a computer.


iTunes Store: Transferring purchases from your iOS device or iPod to a computer - http://support.apple.com/kb/HT1848 - only purchases from iTunes Store


For transferring other items from an i-device to a computer you will have to use third party commercial software. See this document by turingtest2: Recovering your iTunes library from your iPod or iOS device - https://discussions.apple.com/docs/DOC-3991 Even this method may not fully recover what you had in the library originally. For example, if for syncing you had converted music files to a lower bitrate, or photos to a lower resolution, in order to save space it is those lower quality files you will recover.

Have a new MAC. need to transfer iTunes library from iPhone 6, as hard drive on old PC has crashed.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.