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My iPhone 6 suddenly went dead and I cannot get it to turn on

Help. My iPhone suddenly stopped and went dead. I plugged in but it will not turn on

iPhone 6, iOS 8.4.1

Posted on Aug 31, 2015 5:25 PM

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Question marked as Best reply

Posted on Aug 31, 2015 5:27 PM

Try a forced restart:


1. Press and hold (& continue to hold) BOTH the Sleep/Wake button & the Home button.

2. Continue to hold BOTH (ignoring any other messages that may show) until you see the Apple logo on the screen.

3. Release BOTH buttons when you see the Apple logo and allow the device to boot normally.

2 replies

My iPhone 6 suddenly went dead and I cannot get it to turn on

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