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My iPhone 5 doesn't turn on

Hello every one,


I changed my iPhone 5 last May because it wasn't working the home and sleep buttom.

So I used the recall and got a new iPhone.

However, in the middle of July, my new iPhone started turning off and on automatically until it doesn't turned on anymore.

I tried restoring it using iTunes but it doesn't work. When the black apple appears with wihte backgroung and it shows a little scroll bar loading the restoration, the background and apple change to purple, red, gray and it turns off again.

Then, the iTunes shoes a message of error 9.


Can you please help me?


Thanks and Regards,


Bruno Araujo

iPhone 5, iOS 8

Posted on Aug 31, 2015 5:21 PM

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2 replies

My iPhone 5 doesn't turn on

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