How to stop 'Could not complete iTunes Store request message" from popping up?

Question

How to stop 'Could not complete iTunes Store request message" from popping up?

Hi,

I keep getting a "We could not complete your iTunesStore request." message, that then goes on to say the network connection could not be established, and that there was an error in the iTunes Store.

But I don't know what the request is, and would love to be able to figure it out so I could cancel it and stop that message coming up all the time.

Does anyone know a way to figure that out? Or to stop the message in any other way?

The message shows on my iMac only (using Yosemite), but I also have an iPhone, iPad and Apple TV.

thanks!

iMac (27-inch Mid 2011), OS X Yosemite (10.10.5)

Posted on Aug 31, 2015 5:29 PM

Reply

Answer 1

Best reply

CarlAVII

Community Specialist

Sep 2, 2015 3:48 PM in response to AdventuresAllAround

Howdy AdventuresAllAround,

It sounds as though your iMac is unable to successfully connect to the iTunes Store in some fashion, which is causing the generation of these error messages. Fortunately, the article linked below details a number of steps that can help restore communication between the iTunes Store and your Mac, thus preventing the messages you've detailed from appearing.

If you can’t connect to the iTunes Store - Apple Support

All my best

Reply

Answer 2

Sep 2, 2015 3:49 PM in response to CarlAVII

Thank you so much, Allen.... I'll give that one a go and fingers crossed it will all be sorted.

Appreciate you taking the time to help!

Reply

Answer 3

CarlAVII

Community Specialist

Sep 3, 2015 11:42 AM in response to AdventuresAllAround

AdventuresAllAround,

It's my pleasure!

Sincerely

Reply

Answer 4

mattskow

Level 1

4 points

Oct 19, 2016 11:51 AM in response to CarlAVII

That article would be very helpful if I was struggling to connect to the internet, but I have a computer that I use for controlling a private network of audio processors in a theatre. This computer will absolutely never connect to the internet. Ever. Intentionally. I would like to use this computer for audio playback via itunes, but these warnings are forcing me to consider 3rd party media players. Is there a way to simply turn them off?

Reply

Answer 5

Dec 19, 2016 4:44 AM in response to mattskow

Same problem, but on aeroplanes, with computer in 'flight mode' ... so no internet, but endless messages telling me that I can't connect to the store... (I don't want to connect, I'm just trying to listen to Music)

Reply