what does mean possible memory corruption?

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what does mean possible memory corruption?

I have a macbook pro mid 2012 non-retina with os X yosemite version 10.10.5 and recently had two kernel panics and in the panic reports said it happened because of a "possible memory corruption". I tried the apple hardware test but it said everything was good. There wasn't any problem with it.

What should i do next to found where the "memory corruption" is?

Im thinking that this happened because I moved some files from the contents of safari to the trash. Does this can have anything to do with it?

I also tried the repair disk permissions before the second kernel panic but didn't do much because it still occurred.

thanks in advance, for any answers!

MacBook Pro (13-inch Mid 2012), OS X Yosemite (10.10.5)

Posted on Aug 31, 2015 7:38 PM

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Answer 1

Best reply

Grant Bennet-Alder

Level 10

126,991 points

Aug 31, 2015 7:52 PM in response to nicole11b

I tried the apple hardware test but it said everything was good. There wasn't any problem with it.

No. It says "no problems found." That is NOT THE SAME as "everything was good". It could be read as "I could not determine what the problem is" and that is how you should read it in this case.

You get the "possible memory corruption" when there is a kernel panic that is so unusual, and is almost impossible to be caused by "normal" sorts of mistakes programs and programmers make. The programmer is telling you that about the only way this wacky thing could have happened, is if the memory was corrupted.

--------

It would be really nice if when memory was misbehaving, its would just make one mistake and just fall over, dead. But that is not the case. memory errors are very difficult to "catch in the act". It sometimes takes running the test in a loop all night for several nights to catch such problems.

Have you been thinking about upgrading the RAM Memory in your MacBook? Now would be a really good time.

Moving files and repairing drives have NOTHING to do with this.

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Answer 2

Linc Davis

Level 10

209,541 points

Aug 31, 2015 8:21 PM in response to nicole11b

These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.

Launch the Console application in any of the following ways:

☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad and start typing the name.

In the Console window, select

DIAGNOSTIC AND USAGE INFORMATION ▹ System Diagnostic Reports

(not Diagnostic and Usage Messages) from the log list on the left. If you don't see that list, select

View ▹ Show Log List

from the menu bar.

There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of reports. A panic report has a name that begins with "Kernel" and ends in ".panic". Select the most recent one. The contents of the report will appear on the right. Use copy and paste to post the entire contents—the text, not a screenshot.

If you don't see any reports listed, but you know there was a panic, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.

In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)

Please don’t post other kinds of diagnostic report.

I know the report is long, maybe several hundred lines. Please post all of it anyway.

When you post the report, you might see an error message on the web page: "You have included content in your post that is not permitted," or "The message contains invalid characters." That's a bug in the forum software. Please post the text on Pastebin, then post a link here to the page you created.

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Answer 3

nicole11b Author

Level 1

0 points

Aug 31, 2015 9:13 PM in response to Linc Davis

Thu Aug 27 15:18:10 2015

*** Panic Report ***

panic(cpu 0 caller 0xffffff802d216df2): Kernel trap at 0xffffff802d33dc28, type 13=general protection, registers:

CR0: 0x000000008001003b, CR2: 0x000000010da13000, CR3: 0x000000002ee80001, CR4: 0x00000000001626e0

RAX: 0xffffff803e02c4d0, RBX: 0xffffff8038e17c00, RCX: 0xff1d1e1eff1d1e1e, RDX: 0xffffff8038e17c50

RSP: 0xffffff80e9143d30, RBP: 0xffffff80e9143dd0, RSI: 0x000000000000c000, RDI: 0xffffff8038e17c18

R8: 0xffffff8041171a00, R9: 0x000000000000001f, R10: 0x0000000000000000, R11: 0x0000000000000246

R12: 0xffffff803e02c4b0, R13: 0x0000000000000000, R14: 0xffffff8038e17c18, R15: 0xffffff8038e17c50

RFL: 0x0000000000010286, RIP: 0xffffff802d33dc28, CS: 0x0000000000000008, SS: 0x0000000000000010

Fault CR2: 0x000000010da13000, Error code: 0x0000000000000000, Fault CPU: 0x0

mp = 0xffffff8038e17c00, phys = 0x2ed36c00, prev (0x7: 0x2cf13000-0x2d000000)

vp = 0xffffff8038e17c00, phys = 0x3614b0, prev (0: 0xa0000-0xc0000)

0xffffff8038e16000: YwAAAGcAAABsAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAABAICA gAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA AAACAgB4fCQcgAACACAAAACETGg2GU6LjgoMZPwACAgACKggAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACAgEAAAAAAAAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAG1hcCBhdXRvX2hvbYipkziA////AAACAP8PAAAAAAA h/////z8AAACAGug6gPfqOh/LHSsAXuE4AHLhONCh865/////EAGGLSAt5jpA++o6UGjhOAgAUAQAAAg AAAQAAAACAAABAAAtFQAAAGF1dG9mcwAAL25ldG1hcCAtaG9zwMwAAOAODu7u4L7uDgMODWWAACAgBLA 5gDcgAAH8Dzhgg0E3

0xffffff8038e17000: fQAAAIYAAACRAAAAAAAAAAAAAAAAAAAAAACAgB4fCQcgAACACAAAACETGg2G0qLTgoMZP0QBMwACKQQ AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA AADAwAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA AAAAAAAAAgMAeH4mHLgAGwAgAAAAhExYNqdMqH4qPKr+oAuoAAhoAAAAAAAAAAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAIiqkziA////AAACAP8PAAAAAAAh/////z8AAABAG+g 6QPvqOuv8GysAaOE4gP///wB84ThgLYYtUACGLaBl6zhA2ytFUHLhOAAQEAQAEBAAaBZoOGRldmYvZGV 2aBZoOAAAAgD/DwAAAOLYj/////+6GwEA+igNAAAAACE/AAAAgCLmOB9tchvge48t2gMBAMD1oToAAAA CSAKHLZD/hS3gwRxCgGm8RbDEAj5ga+s4YHzhOADQgAQAAV2AEAAAAAAQAAAAABAAAIBCB9OqzgbTsM0 GLc90AP5/QgcEAAABEQAAAGhmcwDMAAAMDg7uDu5u7u4BDgAAwAMAztzw4OAODhbu7u7u7g4OBgAgAAg CAWwOOA0IEAL/Aw4NYAKYFnJOMAcgAAgCAUi8OYDD0gACAPg/gL8AAAAA

0xffffff8038e18000: WgAAAF4AAABlAAAAAAAAAAAAAAAAAAAAACAgIAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAwgIAaHxoHLgAGQAoRAAAAABIDABAAAIAAFn0AAAA AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAHh8JByAAAIAAAAAAAAAiAS9kZXYvZGlzazEAAAiI8ziA////AAAAAgABAAAAAEA AAwAAANMbAQAmrAIAAAAAITBs6zgDAAAAwCLmOECG4TgAEAAAAAACAP8PAAAAAAAh/////8DcwzgCAAA AAAAAAA3hDu7uBM4EAAzsAACCEAAKmP0/gAcgAP8DDiVgAgQCAIIQAIADAAAA

Backtrace (CPU 0), Frame : Return Address

0xffffff80a021dc70 : 0xffffff802d12ad21

0xffffff80a021dcf0 : 0xffffff802d216df2

0xffffff80a021deb0 : 0xffffff802d233ca3

0xffffff80a021ded0 : 0xffffff802d33dc28

0xffffff80e9143dd0 : 0xffffff802d554627

0xffffff80e9143eb0 : 0xffffff802d3576ab

0xffffff80e9143ed0 : 0xffffff802d341fc4

0xffffff80e9143f40 : 0xffffff802d34c177

0xffffff80e9143f50 : 0xffffff802d64b376

0xffffff80e9143fb0 : 0xffffff802d2344a6

BSD process name corresponding to current thread: launchd

Mac OS version:

14F27

Kernel version:

Darwin Kernel Version 14.5.0: Wed Jul 29 02:26:53 PDT 2015; root:xnu-2782.40.9~1/RELEASE_X86_64

Kernel UUID: 58F06365-45C7-3CA7-B80D-173AFD1A03C4

Kernel slide: 0x000000002ce00000

Kernel text base: 0xffffff802d000000

__HIB text base: 0xffffff802cf00000

System uptime in nanoseconds: 72664714786235

last loaded kext at 67198607658276: com.trendmicro.kext.filehook 1.5.0 (addr 0xffffff7faf9d9000, size 143360)

last unloaded kext at 67196854871927: com.trendmicro.kext.filehook 1.5.0 (addr 0xffffff7faf9d9000, size 114688)

loaded kexts:

com.trendmicro.kext.filehook 1.5.0

com.trendmicro.kext.KERedirect 1.0.0

com.apple.filesystems.smbfs 3.0.2

com.apple.driver.AudioAUUC 1.70

com.apple.driver.AGPM 110.19.6

com.apple.driver.X86PlatformShim 1.0.0

com.apple.iokit.IOBluetoothSerialManager 4.3.6f3

com.apple.filesystems.autofs 3.0

com.apple.driver.AppleOSXWatchdog 1

com.apple.driver.AppleMikeyHIDDriver 124

com.apple.driver.AppleUpstreamUserClient 3.6.1

com.apple.driver.AppleHDA 272.18.1

com.apple.driver.AppleIntelHD4000Graphics 10.0.6

com.apple.driver.AppleBacklight 170.7.4

com.apple.driver.AppleSMCLMU 2.0.7d0

com.apple.driver.AppleMikeyDriver 272.18.1

com.apple.driver.AppleThunderboltIP 2.0.2

com.apple.driver.AppleMCCSControl 1.2.12

com.apple.driver.AppleSMCPDRC 1.0.0

com.apple.iokit.IOUserEthernet 1.0.1

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.AppleHWAccess 1

com.apple.driver.AppleHV 1

com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0

com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.6f3

com.apple.driver.AppleLPC 1.7.3

com.apple.driver.AppleIntelFramebufferCapri 10.0.6

com.apple.driver.SMCMotionSensor 3.0.4d1

com.apple.driver.AppleUSBTCButtons 240.2

com.apple.driver.AppleUSBTCKeyboard 240.2

com.apple.driver.AppleIRController 327.5

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0

com.apple.BootCache 36

com.apple.driver.AppleUSBHub 705.4.2

com.apple.iokit.SCSITaskUserClient 3.7.5

com.apple.driver.XsanFilter 404

com.apple.iokit.IOAHCIBlockStorage 2.7.1

com.apple.driver.AirPort.Brcm4360 930.37.3

com.apple.driver.AppleAHCIPort 3.1.2

com.apple.iokit.AppleBCM5701Ethernet 10.1.3

com.apple.driver.AppleSDXC 1.6.5

com.apple.driver.AppleFWOHCI 5.5.2

com.apple.driver.AppleUSBEHCI 705.4.14

com.apple.driver.AppleUSBXHCI 710.4.11

com.apple.driver.AppleSmartBatteryManager 161.0.0

com.apple.driver.AppleRTC 2.0

com.apple.driver.AppleACPIButtons 3.1

com.apple.driver.AppleHPET 1.8

com.apple.driver.AppleSMBIOS 2.1

com.apple.driver.AppleACPIEC 3.1

com.apple.driver.AppleAPIC 1.7

com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0

com.apple.nke.applicationfirewall 161

com.apple.security.quarantine 3

com.apple.security.TMSafetyNet 8

com.apple.driver.AppleIntelCPUPowerManagement 218.0.0

com.apple.iokit.IOSerialFamily 11

com.apple.kext.triggers 1.0

com.apple.driver.DspFuncLib 272.18.1

com.apple.kext.OSvKernDSPLib 1.15

com.apple.driver.AppleHDAController 272.18.1

com.apple.iokit.IOHDAFamily 272.18.1

com.apple.iokit.IOAudioFamily 203.3

com.apple.vecLib.kext 1.2.0

com.apple.driver.X86PlatformPlugin 1.0.0

com.apple.iokit.IOFireWireIP 2.2.6

com.apple.driver.AppleSMBusController 1.0.13d1

com.apple.driver.AppleBacklightExpert 1.1.0

com.apple.iokit.IONDRVSupport 2.4.1

com.apple.iokit.IOSurface 97.4

com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0

com.apple.driver.AppleSMBusPCI 1.0.12d1

com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.6f3

com.apple.iokit.IOBluetoothFamily 4.3.6f3

com.apple.iokit.IOUSBUserClient 705.4.0

com.apple.driver.IOPlatformPluginFamily 5.9.1d7

com.apple.iokit.IOAcceleratorFamily2 156.16

com.apple.AppleGraphicsDeviceControl 3.10.25

com.apple.iokit.IOGraphicsFamily 2.4.1

com.apple.driver.AppleSMC 3.1.9

com.apple.driver.AppleUSBMultitouch 245.2

com.apple.iokit.IOUSBHIDDriver 705.4.0

com.apple.driver.AppleUSBMergeNub 705.4.0

com.apple.driver.AppleUSBComposite 705.4.9

com.apple.driver.CoreStorage 471.30.1

com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.7.5

com.apple.iokit.IOBDStorageFamily 1.7

com.apple.iokit.IODVDStorageFamily 1.7.1

com.apple.iokit.IOCDStorageFamily 1.7.1

com.apple.driver.AppleThunderboltDPInAdapter 4.0.6

com.apple.driver.AppleThunderboltDPAdapterFamily 4.0.6

com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2

com.apple.iokit.IOAHCISerialATAPI 2.6.1

com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.5

com.apple.driver.AppleThunderboltNHI 3.1.7

com.apple.iokit.IOThunderboltFamily 4.2.2

com.apple.iokit.IO80211Family 730.60

com.apple.iokit.IOAHCIFamily 2.7.5

com.apple.iokit.IOEthernetAVBController 1.0.3b3

com.apple.driver.mDNSOffloadUserClient 1.0.1b8

com.apple.iokit.IONetworkingFamily 3.2

com.apple.iokit.IOFireWireFamily 4.5.8

com.apple.iokit.IOUSBFamily 720.4.4

com.apple.driver.AppleEFINVRAM 2.0

com.apple.driver.AppleEFIRuntime 2.0

com.apple.iokit.IOHIDFamily 2.0.0

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 300.0

com.apple.kext.AppleMatch 1.0.0d1

com.apple.driver.AppleKeyStore 2

com.apple.driver.AppleMobileFileIntegrity 1.0.5

com.apple.driver.AppleCredentialManager 1.0

com.apple.driver.DiskImages 398

com.apple.iokit.IOStorageFamily 2.0

com.apple.iokit.IOReportFamily 31

com.apple.driver.AppleFDEKeyStore 28.30

com.apple.driver.AppleACPIPlatform 3.1

com.apple.iokit.IOPCIFamily 2.9

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.corecrypto 1.0

com.apple.kec.Libm 1

com.apple.kec.pthread 1

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Answer 4

Linc Davis

Level 10

209,541 points

Aug 31, 2015 9:17 PM in response to nicole11b

Remove the Trend Micro product by following the instructions on this page. Restart. If the program was incompletely removed, reinstall it and start over.

Back up all data before making any changes. Never install any "anti-virus" or "anti-malware" product again.

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