Computer Stuck in Endless Login Loop (Kernel Issue)

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Computer Stuck in Endless Login Loop (Kernel Issue)

Hello,

I have a mid 2014 Macbook Pro that restarted and now it is stuck in an endless loop. I cannot get to my login screen! 😟

AHT test shows nothing wrong. Resetting the PRAM and SMC did nothing. Should I use a Yosemite installer to repair permissions??? 😟 I don't want to lose my information and applications.

I also cannot get into safe mode. It just restarts and loops. I also tried doing a fsck -fy and it tells me it is just "hanging" and will not let me enter in the fsck -fy code.

Please help!

MacBook Pro with Retina display, OS X Yosemite (10.10.3), null

Posted on Aug 31, 2015 7:17 PM

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Answer 1

Linc Davis

Level 10

209,541 points

Aug 31, 2015 8:23 PM in response to tokyobento

The panics are caused by a hardware fault.

Make a "Genius" a ppointment at an Apple Store, or go to another authorized service provider. You may have to leave the machine there for several days.

Back up all data on the internal drive(s) before you hand over your computer to anyone. There are ways to back up a computer that isn't fully functional—ask if you need guidance.

If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you have at least two complete, independent backups, and you know how to restore to an empty drive from any of them.) Don’t erase the recovery partition, if present.

Keeping your confidential data secure during hardware repair

Apple also recommends that you deauthorize a device in the iTunes Store before having it serviced.

*An SSD doesn't need to be zeroed.

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