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help with email

After sending a large attachment via email, my email function appears to have frozen. When I select email I just get a white screen. All other functions are working perfectly. Any ideas on fixes. It's an iPhone 4S

iPhone 4S

Posted on Sep 1, 2015 5:35 AM

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4 replies

Sep 1, 2015 5:39 AM in response to jasmineUK

Try resetting your Mail Account. Go to Settings > Mail, Contacts, Calendars > locate your email provider and click on the account. Then on the next page Delete Account. Then do a forced restart. Hold down the Home and Wake/Sleep buttons at the same time for about 15-20 seconds until the Apple logo appears. Ignore the "Slide to power off" text if it comes up. You will not lose anything. Then go back to Settings > Mail… and add the account again.

help with email

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