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Phone disabled but can't restore from I tunes as find my I phone is on

SSons I phone is disabled and it will not let me restore from I tunes as recommended as find my I phone is connected. we are on iOS 7.1.2

Posted on Sep 1, 2015 3:13 AM

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Posted on Sep 1, 2015 3:22 AM

Hey mate, you have to go through iCloud.com and sign in with ur apple id, go then to "Search" (radar green logo) once you find your device, you have to ELIMINATE from account. Important NOT delete content, but eliminate.

then it will unlink this account from device and u will be able to restore it.


Alejandro

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Question marked as Best reply

Sep 1, 2015 3:22 AM in response to Stuck dad

Hey mate, you have to go through iCloud.com and sign in with ur apple id, go then to "Search" (radar green logo) once you find your device, you have to ELIMINATE from account. Important NOT delete content, but eliminate.

then it will unlink this account from device and u will be able to restore it.


Alejandro

Phone disabled but can't restore from I tunes as find my I phone is on

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