Touch screen not responding even after force shut down. I can't get a Genius bar appointment at the local Apple store for a week and head off travelling before then so will be without a phone for weeks. Any idea about what else I can do to try and get it working again would be very much appreciated.
iPhone 5c
Try to reset your device. This won't delete your data stored on this device.
Alternatively, you may go to Settings - General - Reset - Reset All Settings
https://support.apple.com/en-us/HT201559
If this does not help, restore your device to factory settings. Note that this will erase the data from your device.
Take a look this Apple Support article: Use iTunes to restore your iPhone, iPad, or iPod to factory settings - Apple Support.
As a final step, try the recovery mode. Turn your device off, then plug it to your computer with the home button pressed. Keep the Home button pressed until you see the iTunes logo on the screen of your device. After that on your computer you should see the iTunes window saying your device needs to be restored to factory settings. Click on the restore button.
https://support.apple.com/en-us/HT201263
If these steps don't work, contact Apple and ask for help.
Touch screen not responding even after force shut down. Can't get genius bar apptment for a week. Any ideas?
