Bootcamp issue

Question

Level 1

1 points

Bootcamp issue

Hello Apple advisers!

I have a problem with installing bootcamp.

i downloaded software in usb.

Going to windows setup everything is fine but after 1st restart finishing 100% ( 1st step) it says no windows not found with black screen.

I tried to install windows by removing usb ( with drivers) after starting windows setup.

In this step it goes through all steps but when i installed drivers it says " this content is not supported for this device"

This problem came in Retina 2012 13"

Than same issue with Air 11'' 2014 model.

if i remove USB at setup, the setup goes fine but at registry point trackpad & keyboard not responding.

i really need ur help Apple advisers.

Thanks.

Posted on Sep 1, 2015 3:19 AM

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Answer 1

Loner T

Level 9

59,471 points

Sep 1, 2015 4:31 AM in response to Mehdi6194

Can you verify that your USB is a USB2 flash drive? USB3 drives do not work. Disconnect all other external storage and USB hubs. USB must be directly connected to the Mac.

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Answer 2

Mehdi6194 Author

Level 1

1 points

Sep 1, 2015 4:35 AM in response to Loner T

Its Usb 2.0.

i have to unplug all other devices at restart or when exactly?

do i have to keep drivers usb in?

i am installing windows with external drive DVD

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Answer 3

Loner T

Level 9

59,471 points

Sep 1, 2015 4:38 AM in response to Mehdi6194

You should only have the USB2 plugged into your Mac, before you start BC Assistant. If it is a Mac Mini, you will need an external Keyboard/Mouse. All USB devices must be connected directly to the Mac.

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Answer 4

Mehdi6194 Author

Level 1

1 points

Sep 1, 2015 4:41 AM in response to Loner T

I am just keeping usb ( drivers) & i have to keep external dvd for installation.

if i remove that i can't install windows.

should i take it out at 1st restart?

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Answer 5

Loner T

Level 9

59,471 points

Sep 1, 2015 4:45 AM in response to Mehdi6194

Mehdi6194 wrote:

I am just keeping usb ( drivers) & i have to keep external dvd for installation.

if i remove that i can't install windows.

should i take it out at 1st restart?

No. On 2012 Mac, you have a built-in Optical drive, it needs only the USB and you will create a full installer. On the 2014, the same thing applies. The 2012 Macs can support either USB or DVD (internal only) installation.

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